Author Topic: Restore Fail  (Read 2939 times)

Offline Marko67

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Restore Fail
« on: February 18, 2011, 02:30:14 PM »
When trying to restore a back up from an external hard drive I get an error message " error code 64", HELP!

Offline Valentin N

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Re: Restore Fail
« Reply #1 on: February 18, 2011, 03:37:44 PM »
Hey and warm welcome to comodo forums!

Does it say something else besides this error. It can be like this that your backup file is damaged.

Emanuel will help you.

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            Valentin N
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Offline Marko67

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Re: Restore Fail
« Reply #2 on: February 19, 2011, 04:43:46 AM »
No, the restore starts up, then stops with this error code.
I have been able to restore my emails, but not documents, settings or registry.

Offline Valentin N

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Re: Restore Fail
« Reply #3 on: February 19, 2011, 05:09:11 AM »
Since I don't understand what the error means I will ask (maybe stupid) questions.

How did you install CB? you should install it as admin.

Can you also tell where the backup is located.

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Offline Emanuel Sescu

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Re: Restore Fail
« Reply #4 on: February 21, 2011, 06:41:56 AM »
Hi

Error code 64 means a file/folder is in use.
A restart is required to finalize the restore operation.
When this error occurs you are asked if you want to schedule the restore at next boot time. Choose Yes.

Thanks
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Regards,

Emanuel Sescu
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