Author Topic: Comodo BackUp 3.0 error code: 100065  (Read 9409 times)

Offline matinez

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Comodo BackUp 3.0 error code: 100065
« on: February 16, 2011, 06:00:40 AM »
Please help with this error, what does it mean?

Offline Valentin N

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #1 on: February 16, 2011, 07:10:30 AM »
hey and warm welcome to comodo forums!

could you provide us screenshoot with that error?

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Offline matinez

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #2 on: February 16, 2011, 08:27:59 AM »
I can't make screenshot cos it's to late but I have .log from that backup. Last three lines:

 15.02.2011 15:53:20 Error copying D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\Wiadukt kolejowy 74,417 i droga objazdowa\PW\PW-TG-27.1a. km 73.031 Droga obj\LCS Ciechanów_PW_TT_73+031.pdf file. Skipping...
15.02.2011 15:53:21 Error Occurred
15.02.2011 15:53:21 Backup process failed with code 100065

Hundreds of files from this folder was copied in this backup even with longer names
No applications was open.

Offline Valentin N

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #3 on: February 16, 2011, 08:46:25 AM »
could you attach that log file so that a developer can take a look at it?

Know how it's installed and which OS would be good to know.

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Offline matinez

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #4 on: February 16, 2011, 09:08:39 AM »
I can't attach log file because there is list of company files but there is nothing special
There is start:

15.02.2011 15:42:48 Collecting Information...
15.02.2011 15:43:46 Starting Incremental Backup Process...
15.02.2011 15:43:46 Processing new/changed item D:\BOX\!!!!!!!!\Cennik badań.pdf
15.02.2011 15:43:49 Processing new/changed item D:\BOX\!!!!!!!!\foto samochodów\DSCN2360.JPG

tons of files and error in the end:

15.02.2011 15:53:17 Processing new/changed item D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\viewattach.pdf
15.02.2011 15:53:19 Processing new/changed item D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\Wiadukt kolejowy 74,417 i droga objazdowa\PW\PW-TG-27.1a. km 73.031 Droga obj\LCS Ciechanów_PW_TT_73+031.pdf
15.02.2011 15:53:20 Error copying D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\Wiadukt kolejowy 74,417 i droga objazdowa\PW\PW-TG-27.1a. km 73.031 Droga obj\LCS Ciechanów_PW_TT_73+031.pdf file. Skipping...
15.02.2011 15:53:21 Error Occurred
15.02.2011 15:53:21 Backup process failed with code 100065

System: win XP 32-bit

Offline matinez

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #5 on: February 16, 2011, 09:11:50 AM »
how many symbols a file path can have??

Offline Valentin N

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #6 on: February 16, 2011, 09:35:06 AM »
I don't think there are any limits
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Offline matinez

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #7 on: February 16, 2011, 09:39:02 AM »
ok, so, any ideas? I have to make this backup tonight... :(
Please help  :(
« Last Edit: February 16, 2011, 09:40:47 AM by matinez »

Offline Valentin N

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #8 on: February 16, 2011, 11:34:29 AM »
how is CB installed? it need to be installed as admin in order to work as it should.

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Offline Emanuel Sescu

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #9 on: February 17, 2011, 03:45:35 AM »
I don't think there are any limits

There aren't limits in file naming in CB.
Error 100065 means a network access is denied.
You can try to copy the file to the destination in explorer and see if you get any errors.

Thanks
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Offline Valentin N

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #10 on: February 17, 2011, 05:52:10 AM »
There aren't limits in file naming in CB.
Error 100065 means a network access is denied.
You can try to copy the file to the destination in explorer and see if you get any errors.

Thanks

good to know :) The reason why I asked for a screenshot of the error is because that would provide more info and also tell where the error is from, if it's an error as a bug or an error that want to tell the user the he is the cause of it.

Before we begin with the fun stuff go CB --> Backup --> New Backup

Step 1: What to back up

first you have to choose if you want Full, Differential or Incremental (The definition is under the chosen backuo method.). After that you choose Make a new one unless you already have Backup (this is only valid for differential/incremental). Before you choose Backup Format, you have to select what should be backup-ed, do want Disk, Partitions and MBR or do you only want Registry Files and which disks.  

Step 2: Backup Destination

Here you have to choose the place where the back up should be at. If you want it to be on " my computer" or email (you get the point ;))

Step 3: Archive Settings

Here you have to see how you want it; you have the possibility to slip your backup so that it fits you best, you can protect it with a password, can add macros and so on... In that matter I can't really guide you

(I will update this post)

Regards,
            Valentin N
« Last Edit: February 17, 2011, 08:04:33 AM by Valentin N »
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Offline matinez

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #11 on: February 18, 2011, 06:27:29 AM »
Thank You all for any answers, it was problem with too long file path The path must has under about 240 symbols. About 256 symbols in one path is a windows limit.
Thanks anyway :)

Offline Valentin N

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #12 on: February 18, 2011, 06:31:38 AM »
I am glad to hear that :) should I continue with my guide for you?

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Offline matinez

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #13 on: February 22, 2011, 03:38:16 AM »
No thank You, that computer was backuped successfully (in 6 trial). I know now that before backup i have to find every long file pathes. I do it with PathTooLongTool it's trial but always it can just find too long pathes. BUT two others computers obviously must have an error >:( .  One has an error code 55 = "access denied" and I don't understand cos when access denied comodo should do shadow copy. If I will change it to "skip file" it will be ok?? And second coputer has an error code 67 =  "specified file was not found" and this I    completely don't understand.

Please help

sorry for my english

Martin

Offline Valentin N

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Re: Comodo BackUp 3.0 error code: 100065
« Reply #14 on: February 22, 2011, 09:19:06 AM »
To the error code 55 try to disable UAC and see if that helps and you can also try t press skip. error code 67 means that the file is not found so you will need to skip that.

if you have the possibilty try to make the path small; it's also better for you.

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            Valentin N
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