Comodo BackUp 3.0 error code: 100065

[Guest]

[matinez]

Please help with this error, what does it mean?

[Valentin N]

hey and warm welcome to comodo forums!

could you provide us screenshoot with that error?

Regards,
            Valentin N

[matinez]

I can't make screenshot cos it's to late but I have .log from that backup. Last three lines:

 15.02.2011 15:53:20 Error copying D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\Wiadukt kolejowy 74,417 i droga objazdowa\PW\PW-TG-27.1a. km 73.031 Droga obj\LCS Ciechanów_PW_TT_73+031.pdf file. Skipping...
15.02.2011 15:53:21 Error Occurred
15.02.2011 15:53:21 Backup process failed with code 100065

Hundreds of files from this folder was copied in this backup even with longer names
No applications was open.

[Valentin N]

could you attach that log file so that a developer can take a look at it?

Know how it's installed and which OS would be good to know.

Regards,
            Valentin N

[matinez]

I can't attach log file because there is list of company files but there is nothing special
There is start:

15.02.2011 15:42:48 Collecting Information...
15.02.2011 15:43:46 Starting Incremental Backup Process...
15.02.2011 15:43:46 Processing new/changed item D:\BOX\!!!!!!!!\Cennik badań.pdf
15.02.2011 15:43:49 Processing new/changed item D:\BOX\!!!!!!!!\foto samochodów\DSCN2360.JPG

tons of files and error in the end:

15.02.2011 15:53:17 Processing new/changed item D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\viewattach.pdf
15.02.2011 15:53:19 Processing new/changed item D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\Wiadukt kolejowy 74,417 i droga objazdowa\PW\PW-TG-27.1a. km 73.031 Droga obj\LCS Ciechanów_PW_TT_73+031.pdf
15.02.2011 15:53:20 Error copying D:\Laboratorium\,x pulpit\DOKUMENTACJE PRZETARGOWE\Rok 2011\Ciechanów\pozostałe\LCS Ciechanów  2C- skrzyżowania\Ciechanów 2C - DOKUMENTACJA\Wiadukt kolejowy 74,417 i droga objazdowa\PW\PW-TG-27.1a. km 73.031 Droga obj\LCS Ciechanów_PW_TT_73+031.pdf file. Skipping...
15.02.2011 15:53:21 Error Occurred
15.02.2011 15:53:21 Backup process failed with code 100065

System: win XP 32-bit

[matinez]

how many symbols a file path can have??

[Valentin N]

I don't think there are any limits

[matinez]

ok, so, any ideas? I have to make this backup tonight...
Please help 

[Valentin N]

how is CB installed? it need to be installed as admin in order to work as it should.

Regards,
            Valentin N

[Emanuel Sescu]

I don't think there are any limits

There aren't limits in file naming in CB.
Error 100065 means a network access is denied.
You can try to copy the file to the destination in explorer and see if you get any errors.

Thanks

[Valentin N]

There aren't limits in file naming in CB.
Error 100065 means a network access is denied.
You can try to copy the file to the destination in explorer and see if you get any errors.

Thanks

good to know The reason why I asked for a screenshot of the error is because that would provide more info and also tell where the error is from, if it's an error as a bug or an error that want to tell the user the he is the cause of it.

Before we begin with the fun stuff go CB --> Backup --> New Backup

Step 1: What to back up

first you have to choose if you want Full, Differential or Incremental (The definition is under the chosen backuo method.). After that you choose Make a new one unless you already have Backup (this is only valid for differential/incremental). Before you choose Backup Format, you have to select what should be backup-ed, do want Disk, Partitions and MBR or do you only want Registry Files and which disks.  

Step 2: Backup Destination

Here you have to choose the place where the back up should be at. If you want it to be on " my computer" or email (you get the point )

Step 3: Archive Settings

Here you have to see how you want it; you have the possibility to slip your backup so that it fits you best, you can protect it with a password, can add macros and so on... In that matter I can't really guide you

(I will update this post)

Regards,
            Valentin N

[matinez]

Thank You all for any answers, it was problem with too long file path The path must has under about 240 symbols. About 256 symbols in one path is a windows limit.
Thanks anyway

[Valentin N]

I am glad to hear that should I continue with my guide for you?

Regards,
            Valentin N

[matinez]

No thank You, that computer was backuped successfully (in 6 trial). I know now that before backup i have to find every long file pathes. I do it with PathTooLongTool it's trial but always it can just find too long pathes. BUT two others computers obviously must have an error .  One has an error code 55 = "access denied" and I don't understand cos when access denied comodo should do shadow copy. If I will change it to "skip file" it will be ok?? And second coputer has an error code 67 =  "specified file was not found" and this I    completely don't understand.

Please help

sorry for my english

Martin

[Valentin N]

To the error code 55 try to disable UAC and see if that helps and you can also try t press skip. error code 67 means that the file is not found so you will need to skip that.

if you have the possibilty try to make the path small; it's also better for you.

Regards,
            Valentin N

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