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Author Topic: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS  (Read 39666 times)
Марфа
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #45 on: February 05, 2011, 06:42:09 AM »

There's no actual connection with Comodo servers


* 1.png (42.16 KB, 640x492 - viewed 23 times.)
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Марфа
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #46 on: February 05, 2011, 06:47:28 AM »

Hello,
Please provide us more information. What version of CPM do you have installed on what operating system and what were the actions that you took before the issue occurred ( did you uninstalled an application using CPM ? or did you installed some applications?)



I'm using CPM 1.2.xxxxx, Win 7 x64 Enterprise ENG + RU MUI, OSS 7.1 (3415.520.1247).

I just installed CPM, no actual actions were performed by it. These problem happens after first reboot after install of CPM. CPM also killed my LAN connections

I've recovered my system with ATIH, so I don't have CPM installed right now
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Alexandru Andrei
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #47 on: February 05, 2011, 07:35:19 AM »

I'm using CPM 1.2.xxxxx, Win 7 x64 Enterprise ENG + RU MUI, OSS 7.1 (3415.520.1247).

I just installed CPM, no actual actions were performed by it. These problem happens after first reboot after install of CPM. CPM also killed my LAN connections

I've recovered my system with ATIH, so I don't have CPM installed right now

Hi,
What other software do you have installed? I doubt the issue is due to CPM installation.
There are no operations in the installation phase that could harm the computer that way.
Do you have any software installed with active scanning or active cleaning functions enabled?
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Марфа
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #48 on: February 05, 2011, 07:36:35 AM »

Ccleaner and CSC, but I didn't run them
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Alexandru Andrei
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #49 on: February 05, 2011, 07:40:33 AM »

Ccleaner and CSC, but I didn't run them

Active Clean function from CSC is turned on?
Any security software installed besides these two?
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Марфа
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #50 on: February 05, 2011, 07:42:38 AM »

no and no
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Yoshua
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #51 on: February 05, 2011, 05:34:10 PM »

Hi

Your Operating System (and whether it's 32bit/64bit); Win7 enterprise 32bit

Security Software Installed; CIS 5.3

How you produced the problem; -

How you tried to resolve the problem; reinstall

Screen-shots with the error (if any); yes

Post Memory Dumps on crash if you encounter any; -

All log files of CPM, if you had logs enabled; -

Any other Additional Information;
I just installed the latest CPM, and it tells me that there is an new version available, if I want to download and install it, I get a popup that I have already installed CPM,
And it tells me that I am not up to date, but there are just some language packs to download, please fix that.


* Unbenannt1.PNG (25.86 KB, 697x529 - viewed 18 times.)

* Unbenannt.PNG (11.86 KB, 498x182 - viewed 17 times.)
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Alexandru Andrei
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Re: Comodo Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #52 on: February 06, 2011, 03:51:47 AM »

Hi

Your Operating System (and whether it's 32bit/64bit); Win7 enterprise 32bit

Security Software Installed; CIS 5.3

How you produced the problem; -

How you tried to resolve the problem; reinstall

Screen-shots with the error (if any); yes

Post Memory Dumps on crash if you encounter any; -

All log files of CPM, if you had logs enabled; -

Any other Additional Information;
I just installed the latest CPM, and it tells me that there is an new version available, if I want to download and install it, I get a popup that I have already installed CPM,
And it tells me that I am not up to date, but there are just some language packs to download, please fix that.


Hello,
You can enable "Check for Beta Availability" option From Settings Tab or you can download the new version from here   
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BoredNow
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Re: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #53 on: March 09, 2011, 01:59:48 PM »

Yesterday I uninstalled Revo Uninstaller.
I chose the full uninstall and I noticed that there were some Firefox entries
and only one Revo entry.
Unfortunately, there is so little room in the window that the snapshot I'm
including is rather limited.

- Your Operating System (and whether it's 32bit/64bit);
win7-64
- Security Software Installed;
CIS 5.3 - Sandboxie 3.5 - SecuniaPSI
On demand - HitmanPRO-Malwarebytes-Superantispyware-CCE
- How you produced the problem;
I uninstalled REVOuninstaller and I chose the full uninstall
- How you tried to resolve the problem;
I unticked anything that mentioned Firefox
- Screen-shots with the error (if any);
see below
- Post Memory Dumps on crash if you encounter any;
- All log files of CPM, if you had logs enabled;
- Any other Additional Information
I was using Version 1.2 but I was one beta behind.
Today I updated to the most recent BETA.


* revo firefox.JPG (44.21 KB, 345x501 - viewed 20 times.)
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CIS-5.10
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Alexandru Andrei
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Re: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #54 on: March 10, 2011, 03:19:53 AM »

Yesterday I uninstalled Revo Uninstaller.
I chose the full uninstall and I noticed that there were some Firefox entries
and only one Revo entry.
Unfortunately, there is so little room in the window that the snapshot I'm
including is rather limited.

- Your Operating System (and whether it's 32bit/64bit);
win7-64
- Security Software Installed;
CIS 5.3 - Sandboxie 3.5 - SecuniaPSI
On demand - HitmanPRO-Malwarebytes-Superantispyware-CCE
- How you produced the problem;
I uninstalled REVOuninstaller and I chose the full uninstall
- How you tried to resolve the problem;
I unticked anything that mentioned Firefox
- Screen-shots with the error (if any);
see below
- Post Memory Dumps on crash if you encounter any;
- All log files of CPM, if you had logs enabled;
- Any other Additional Information
I was using Version 1.2 but I was one beta behind.
Today I updated to the most recent BETA.


Hello,
Can you please tell me if the application is monitored or Database monitored and also if the standard uninstall was launched before the tree with the firefox paths was shown?
With which version of CPM did you monitored the application (in case it was monitored on you computer)?
Thank you for your support
« Last Edit: March 10, 2011, 04:30:53 AM by Alexandru Andrei » Logged
BoredNow
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Re: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #55 on: March 10, 2011, 01:26:10 PM »

Hello,
Can you please tell me if the application is monitored or Database monitored and also if the standard uninstall was launched before the tree with the firefox paths was shown?
With which version of CPM did you monitored the application (in case it was monitored on you computer)?
Thank you for your support

If I remember correctly, the application was monitored, because CPM gave me the option
to do a "full uninstall"
**I'm sorry, this happened 3 days ago.**

Yes, the standard uninstall (from Revo) ran first, and then the 'tree' appeared.

It was one version behind the most recent Beta.
**I'm now running the most recent Beta.**


Thanks
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nightfever
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Re: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #56 on: March 21, 2011, 03:51:14 PM »

When I run CPM, it tells me there's a new version available.
I click on download, wait, then it asks me to restart the program, the program closes and a box appears telling me "the program is already installed"
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Alexandru Andrei
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Re: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #57 on: March 22, 2011, 03:50:33 AM »

When I run CPM, it tells me there's a new version available.
I click on download, wait, then it asks me to restart the program, the program closes and a box appears telling me "the program is already installed"

Hello,
What version of CPM are you using? Do you have 'Check for beta availability' option checked from the Settings Tab?
Thank you.
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nightfever
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Re: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #58 on: March 22, 2011, 04:03:04 AM »

Hello,
What version of CPM are you using? Do you have 'Check for beta availability' option checked from the Settings Tab?
Thank you.
1.0 build 30
'Check for Beta availability' is NOT checked.
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Alexandru Andrei
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Re: COMODO Programs Manager 1.0 build 30 Public Release BUG REPORTS
« Reply #59 on: March 22, 2011, 05:09:35 AM »

1.0 build 30
'Check for Beta availability' is NOT checked.
Please check and see how it goes
Thank you.
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