COMODO livePCsupport 1.0.65310.35 BUG REPORTS

[Guest]

[Andrei Ciubotaru]

Please post all bug reports & BSOD's here.

Be sure to include:

- Your Operating System (and whether it's 32bit/64bit);
- Security Software Installed;
- How you produced the problem;
- How you tried to resolve the problem;
- Screen-shots with the error (if any);
- Post Memory Dumps on crash if you encounter any;
- Any other Additional Information;

[eXPerience]

- Windows XP SP3 Nlited 32bit
- CIS, CTM
- simply boot up into safe mode, start a LSP session and update CIS, you get this nice corrupted chat...
- we went further in notepad 

also
- connection seem to drop ones in a while
- the chat box is getting on top every now and then. It's annoying for the end user and helper

Thanks,
Xan

ps= I've deleted my account on the pic, please delete the pic after you saw it.

[Andrei Ciubotaru]

Hello,

Thanks a lot eXPerience!!! We really need some feedback on LPS.

[Adrian Bosoiu]

- Windows XP SP3 Nlited 32bit
- CIS, CTM
- simply boot up into safe mode, start a LSP session and update CIS, you get this nice corrupted chat...
- we went further in notepad 

also
- connection seem to drop ones in a while
- the chat box is getting on top every now and then. It's annoying for the end user and helper

Thanks,
Xan

ps= I've deleted my account on the pic, please delete the pic after you saw it.

Hi,

This problem is caused by JAVA Swing and it was reported on the following link :
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6355338

They have reported that this bug was fixed on JRE version 6.

Please go to Start, type "CMD", then type "java -version".

Please let us know what version you have installed.

Thank you for your support.

[eXPerience]

Hi,

This problem is caused by JAVA Swing and it was reported on the following link :
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6355338

They have reported that this bug was fixed on JRE version 6.

Please go to Start, type "CMD", then type "java -version".

Please let us know what version you have installed.

Thank you for your support.

I guess you meant  : start --> run --> cmd --> java    -version ;-)

build 1.6.0_13-b03 (Java SE runtime environment)
build 11.3-b02 (Hotspot client)

Xan

[eXPerience]

Hello,

Thanks a lot eXPerience!!! We really need some feedback on LPS.

In that case, you can read here :
http://forums.comodo.com/moderators_only/comodo_livesupport_my_experience_with_it-t41538.0.html (moderators only guys)

Xan

[freshhh]

CONFIGURATION

Windows XP PRO x64 SP3 - v5.2, Build 3790 (up to date)

BIOS : Award ASUS P5N-E SLI ACPI BIOS Revision 0901
BIOS Type : Award Phoenix - AwardBIOS v6.00PG

Motherboard : ASUS P5N-E SLI
Motherboard Chipsets :
- North Bridge: nVIDIA nForce 650i SLI (C55)
- South Bridge: nVIDIA nForce 430i (MCP51)
CPU : Intel QuadCore 6600 CPU 2.40Ghz
RAM : 4090MB RAM
GFX : GeForce 8800 GTX
GFX Driver : NVIDIA GeForce-ION Driver Release 186.18
Soundcard : built-in Realtek ALC883 [at] nVIDIA nForce 430i (MCP51) - High Definition Audio Controller PCI
Soundcard Driver : Realtek High Definition Audio Codecs R2.28
DirectX : v9.0c (4.09.0000.0904)

DirectVobSub 2.39
K-Lite Codec Pack 64-bit 2.4.5
K-Lite Codec Pack 32-bit 5.0.0

Comodo Internet Security
Antivirus : Disabled
Defense : Disabled
Firewall : Custom

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