No manual update, for LaunchPad

[Guest]

[DoomScythe]

Below is the reply that Comodo sent to me:

Hi,

1. Comodo LaunchPad check for updates once a day, and in case it find an update it asks user if you want to update it.
So you should be getting this message for version 1.0.0.3 in case the system you have is having internet connection.

2. We will try to produce this issue in our lab. In the mean time can you please send us the log? Can you access it at all.

3. As you have mentioned you can not access logs, can you please try to use "Options->Settings->Log Options" option and log to an external file
and just send us that log file?


Regards
Mark
Technical Support

I will try to conduct my backup once more and send them the logs.

[panic]

Hey Doom,

Given that the backup size is failing when the datamass is around 2 GB, is it possible that the external hard drive is formatted FAT32? FAT 32 supports a maximum file size of 2.1GB.

Ewen :-)

[DoomScythe]

Ewen,

No, my drive is NTFS formatted. There is a little correction to be made in your statement actually, FAT32 supports a maximum file size of 4GB. It is FAT that support up to 2GB.  Thanks anyway.

Yours truly,
DoomScythe

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