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Author Topic: Installation Mess  (Read 1162 times)
dkeat
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« on: March 23, 2008, 11:20:30 AM »

Greetings

I downloaded iVault today and attempted to install it. I was unable to determine from the information at comodo.com whether this product runs under Vista or not. I have Vista Home.

The installation did not complete.

I tried again to install, but the install script requested that I first go to the Control Panel and remove the existing version of iVault. I went there, but iVault is not shown as an option for de-installation.

I ran CCleaner and deleted the temporary files and the registry stuff. Still can neither install, nor de-install.

Is there anything I can do here? Does i-Vault even run under Vista?

Thanks,

Dave
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premiere
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« Reply #1 on: May 07, 2008, 09:07:45 PM »

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Soyabeaner
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« Reply #2 on: May 07, 2008, 09:17:44 PM »

According to here, i-Vault isn't Vista compatible yet
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premiere
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« Reply #3 on: May 08, 2008, 03:12:34 PM »

I apologize; I should have added my own comments.

I'm actually having problems under Windows XP w/ SP2.  Everything else is almost identical; failed installation, alert that tells me to uninstall the program first on second attempt, and missing the application in Add/Remove Programs.

I manually deleted the installation files, ran my registry cleaner, and manually searched through my registry deleting all entries pertinent to iVault.  But I still have the same problem.
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« Reply #4 on: May 08, 2008, 04:53:15 PM »

Hi premiere, Welcome to the forums.

OK, not knowing i-Vault specifically, but knowing Comodo installations. Check under (default names) C:\Documents and Settings\All Users\Application Data\comodo, C:\Documents and Settings\your usernames\Application Data\comodo and C:\Documents and Settings\your usernames\Local Settings\Application Data\Comodo for i-Vault traces.
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