Surfinusa
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« on: November 07, 2009, 02:51:55 PM » |
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Problem with CIS Anti-Virus Definition Update.
I get the error message while trying to update:
Failed to update the virus signature database.
Please check your internet connection and try again later.
Today is November 7, 2009 [at] 2:40pm EST.
The Virus Database Signature Version: 2854
Product Version: 3.12.111745.560
The version for November 7,2009:
Latest Database Version: 2875
Release Date (all times GMT): 7-Nov-2009 16:01:53
I can't get Database Version 2875, I keep on getting the Failed Update error.
Need Some help.
Thanks
____________________________________
Computer Specs:
XP PRO SP3 - Updates Current to Date.
AMD Athlon XP 2500+
1GB PC2700
320GB Seagate Serial HD
Asus A7N8X-Deluxe E
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« Last Edit: November 11, 2009, 11:47:10 PM by Surfinusa »
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Ronny
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« Reply #1 on: November 07, 2009, 03:33:06 PM » |
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Looks like there are some problems with the update server(s) we'll notify admins to check it out...
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Surfinusa
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« Reply #2 on: November 07, 2009, 04:19:31 PM » |
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Looks like there are some problems with the update server(s) we'll notify admins to check it out...
It has been going on for at least 2 days now, Yesterday (friday) and today. Guess that is why I am so far behind. Interest bit, every once in awhile when I do click on update virus definitions, it comes back updated. But the Definition count is still the same. So it really didn't update. I hope they fix it soon. Thanks for the help. |
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Surfinusa
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« Reply #3 on: November 07, 2009, 06:04:59 PM » |
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Looks like there are some problems with the update server(s) we'll notify admins to check it out...
Looks like server Error is fixed. But I still can't get the latest updates. |
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Ronny
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« Reply #4 on: November 08, 2009, 05:51:11 AM » |
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Are you still not able to update?
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bluesjunior
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« Reply #5 on: November 08, 2009, 09:26:56 AM » |
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Mine was like that this morning and when I tried to update manually got a message saying something along the lines of," AV cannot update at present due to doing something else". I saw here that there were problems with the server but later on I was updating one of my programs during which I had to reboot and after reboot Comodo has updated to the latest version 2884. So perhaps if you try a reboot it will fix it.
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Surfinusa
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« Reply #6 on: November 08, 2009, 04:36:33 PM » |
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Are you still not able to update?
I finally got CIS to update but it isn't the latest Virus Definition Signatures. I got it up to 2888 but the latest shows 2889 as of the time this was written. I don't know why but everytime I click on update it shows it is updated. Why I can't get the latest version is beyond me. I tried reinstall to a previous version (acronis v.11) and that image is fine and it still wont let me upgrade to latest Virus Signature Version shown on Comodo's Database - Latest Editions. http://internetsecurity.comodo.com/updates/vdp/database.php_______________________ Edit: Also, update download is fast slow to install .. Never took this long before. Something is slowing it down. Unless it is just huge amounts of signatures being added. Don't know.... |
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« Last Edit: November 08, 2009, 04:38:32 PM by Surfinusa »
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Surfinusa
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« Reply #7 on: November 08, 2009, 04:39:49 PM » |
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Mine was like that this morning and when I tried to update manually got a message saying something along the lines of," AV cannot update at present due to doing something else". I saw here that there were problems with the server but later on I was updating one of my programs during which I had to reboot and after reboot Comodo has updated to the latest version 2884. So perhaps if you try a reboot it will fix it.
Very much in the same boat here. Not sure what is going on if you read my posts in this thread you will see all the issues in order that happened. Hopefully we will find out what's up? |
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bluesjunior
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« Reply #8 on: November 09, 2009, 09:59:41 AM » |
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Mine is updating normally again, as of right now it is at v2897 which iis the latest update shown at the time of writing. Did you try a reboot?.
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Ronny
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« Reply #9 on: November 09, 2009, 10:46:45 AM » |
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Should be working normal now i got word they fixed the defect...
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Surfinusa
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« Reply #10 on: November 09, 2009, 01:57:27 PM » |
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Should be working normal now i got word they fixed the defect...
YES the defect is fixed. All up and running now. Thanks again for your help. Sorry it took awhile for me to get back to the forum for an update. Great JOB! |
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Ronny
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« Reply #11 on: November 09, 2009, 02:16:08 PM » |
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Thanks for the feedback  |
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Surfinusa
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« Reply #12 on: November 11, 2009, 11:45:22 PM » |
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Thanks for the feedback Okay bad news its doing it again. Virus definition Signatures cannot update.... server issue again? It keeps on saying it failed to update just like before at the beginning of this thread. Help again. |
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WilleyCoyotee
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« Reply #13 on: November 12, 2009, 12:01:42 AM » |
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Hi Guys - just downloaded the lastest version of CIS, getting an error when I try a manual virus definition update "Failed to update the virus sigature database. Please check your internet connection and try again later."
CIS version: 3.12.111745.560
Virus Signature DB version: 1
I have just installed winxp sp2 - which is in the process of being updated to SP3 + all latest ms patches. Sounds like a defination server issue?
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Surfinusa
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« Reply #14 on: November 12, 2009, 12:36:32 AM » |
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Hi Guys - just downloaded the lastest version of CIS, getting an error when I try a manual virus definition update "Failed to update the virus sigature database. Please check your internet connection and try again later."
CIS version: 3.12.111745.560
Virus Signature DB version: 1
I have just installed winxp sp2 - which is in the process of being updated to SP3 + all latest ms patches. Sounds like a defination server issue?
I had the same problem. Looks like there are some problems with the update server(s) .... |
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