So I upgraded to 8.1. After the upgrade CIS didn't work but after diagnostics it wants a restart, so I did that.Now I'm stuck with a BSOD everytime Windows tries to start. The BSOD is caused by cmdhlp.sys.How can I solve this problem?
Try to get into safe mode (Apparently this is different in Windows 8 and later versions than before) then try to follow this guide as close as you can (pay attention to use the right .bat file) if successful you should be able to start Windows normally and then re-install it cleanly.
That's interestingly odd. When it is indeed CIS causing it then this is what I would do in that case if hook up the hd to another computer and rename the following CIS files:In %Program Files%cis.execistray.exeIn system32:guard64.dll (when on 64 bits) or guard32.dll (when on 32 bits)In system32\drivers:cmderd.syscmdguard.syscmdhelp.sysinspect.sysThat should disable CIS. Then please follow Most Effective Way to Reinstall CIS to Avoid/Fix Problems by my colleague Chiron. It will provide a reliable and clean starting point.Now you can do a clean install with the latest version of CIS if you like.
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