Author Topic: Cannot Access files  (Read 2355 times)

Offline Bushy1

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Cannot Access files
« on: May 13, 2011, 04:22:08 AM »
I get this message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access them" and cannot access any files I have downloaded recently.  Existing executable files prior to installing work just fine. Is CIS blocking them and how do I fix if it is.  Thanks

Offline Jacob

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Re: Cannot Access files
« Reply #1 on: May 13, 2011, 10:36:13 AM »
Hello Bushy1;

Could you please post a screenshot of your Defense+ Events? (Or Export Them)
CIS > Defense+ > Defense+ Events > More > File > Export

Thanks
Thanks....Jake

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Offline Bushy1

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Re: Cannot Access files
« Reply #2 on: May 13, 2011, 08:01:40 PM »
Hi Jacob

Can get to the screen with the events but when I press "more" nothing happens.
Can't seem to be able to get a screen dump to happen either. There are a number of items scanned online and found safe if that's any help.

Thanks
Martin

Offline Chiron

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Re: Cannot Access files
« Reply #3 on: May 13, 2011, 09:47:54 PM »
It could very well be CIS. See if adding the file to your trusted files list allows you to run the file.

Offline Bushy1

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Re: Cannot Access files
« Reply #4 on: May 16, 2011, 05:20:57 AM »
Added to trusted apps but still won't work. Thanks

Offline EricJH

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Re: Cannot Access files
« Reply #5 on: May 16, 2011, 11:12:40 AM »
What version of Windows are you using? With what program do you get the above message? Does it only affect your download folder or are other folders also affected?

Offline Chiron

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Re: Cannot Access files
« Reply #6 on: May 16, 2011, 05:58:04 PM »
If you disable both the sandbox and Defense+ does the file run properly?

Offline Bushy1

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Re: Cannot Access files
« Reply #7 on: June 28, 2011, 04:53:37 AM »
have managed to get it down to Firefox not being the only one to work now but it will if I run it in Sandbox.

 

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