OK, I will bite. I signed up for 4 of these $4.99 CIS Pro 2012 deals. I am concerned about some of the web practices that I have seen since signing up.If someone who knows can clarify this, I would be most appreciative. I left a voice mail with the company and asked someone to in management to reply. So far, nothing and that was before Easter break.
- When I choose Paypal, it gets me to enter the entire Paypal login username and password into the Comodo page, and then takes me to the Paypal screen, only to be asked to do it again.
I specifically unchecked renewal, but I still get an email from Paypal to say it a subscription.Although I now see the subscription expired. So why do this?
Each time I had to go into Paypal profile >Other and remove Comodo from the subscription listing.
My concern is why do Comodo want me to log into Paypal through their web site? I believe the company can easily collect this data, even though they use their own SSL.
Since I installed CIS Pro, I did tests on the DNS IPs and they are 120% slower pings than my ISP's IPs. I changed them back.
Plus when the url is incorrectly typed it takes me to a Comodo error page with advertising links.
I only have a Pentium 4, 2.8Ghz with 1GB RAM and the salesman on the chat line said it took almost no memory and will run well on XP Home with SP3. Well it takes quite a lot of memory and has definitely slowed down the computer. As soon as I put MSE back on, it ran normally. It is difficult to say for certain without figures, so I will do some Procmon reports.
CIS quarantined some very normal files, such as Artisteer, a well known template designer. www.artisteer.com
. It did not ask me anyting and just went ahead and quarantined the file, plus a bunch of unidentified Troj[at]%$^&$#*& type files. Why can't you just name the files so we know what we are dealing with.
I know this is supposed to be proactive, but on two occasions when I was reading email late at night, a technician pinged me without requesting support. Now this tells me you are monitoring your customers online times. This is not good.
Please someone put all my paranoia to rest.
I am not implying Comodo is doing anything bad, but it looks like you are definitely taking advantage of your low price to take some liberties we would not give other software providers.
I look forward to a reply from someone who knows the answer to these questions, maybe a Comodo employee.