"Submit suspicious files" function does not work properly

[Guest]

[romeo]

Dear All,

on tab Miscellaneous there is an option for user to submit suspicious files for further analysis. If I log-in an account with admin privileg, it works just fine, no problem at all. But if I am under restricted user account, this function becomes very buggy. When I click on it, either nothing happens, or sometimes later (apprx 5 til 10 minute), the file submission windows appears. If it does not appear at all, then I would have to terminate the process cfpsbmit.exe when I want to log-out or shut down windows.
Does anyone experience things like this? What can i do to fix this? I dont want to log-out and log-in as admin each time i like to submit a file. I am using cfp 3.0.25.378, win xp sp2.

Thanks in advance

additional comment:
I forgot to mention that even when the file submission windows appears, it does not work. Please see attached screenshot.

[3xist]

Seems to be a "bug" but not P1 (not critical), Hope it gets fixed in future builds as it does not happen to *everyone*

Other then that everything else is working OK?

Cheers,
Josh

[romeo]

Hi Josh,
thank you for asking. Since I am a newbie, it too early to say that everything else is working ok. I installed CFP 2 days ago and until now, everything on the GUI seems to work smoothly, except the bug I reported above and, if I may add one comment for consideration of the developer team, CFP is making a little drawback on the system resource. In this respect, it is better than most others products, this is one reason why I decided to try CFP and I believe that this is also important for many CFP users. But what I mean to say is please keep an eye on system performance issue of CFP for future release.
In the next days, I have to work through the user guide. There are so many things which I stil do not understand, e.g. why do certain predefined security policies for some standard applications like web-browser, ftp etc. sometimes disappear? and re-appear again after sometimes? Does it happen everytime I changed the security levels?
However, thank you again for helping.
Cheers

[Vettetech]

If you make Firefox and Internet Explorer a web browser it shouldnt disappear. Or are you saying that when you get a pop up for the firewall the web browser selection isnt there? Or are you talking about the D+ alert. Also you said CFP 2.0. Did you mean 3.0?

[romeo]

Sorry, I found out it was my mistake to mix up the predefined firewall policy and predefined security policy. In the security policy, of course I cannot find any policy for web browser or ftp.

[Vettetech]

Which Security Policy? There is the Network Security Policy which deals with the firewall and there is the Computer Security Policy which deals with the D+. In D+ you do not get a predefined selection for web browser. Only in the firewall.

[romeo]

Hi,
thanks for the explanation. Coming back to the topic, do we have a bug reporting procedure? The above reported one, even not critical, should be fixed somewhere along the way. Should I report it by e-mail?

[Vettetech]

Hi,
thanks for the explanation. Coming back to the topic, do we have a bug reporting procedure? The above reported one, even not critical, should be fixed somewhere along the way. Should I report it by e-mail?

http://forums.comodo.com/bug_reports-b106.0/

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