Install & Uninstall Problems [Merged Threads]

[Guest]

[JJasper]

Hello FLGibsonJr

Welcome to Comodo Forum

It looks like a bad uninstall.  Try installing again and then uninstalling in safe mode.  This should help.

John

[Russ]

I installed CPF v3 on a new laptop yesterday without difficulty. However I found that the Desktop icon was inactive. In the C/ProgramFiles/Comodo/Firewall folder I also found inactive the cfp icon, the cfpconfig icon, and the crashrep icon, also inactive in the Repair folder.

After reading all the nightmare stories of uninstalling and reinstalling, I was more than a little intimidated to try uninstalling v3. But I sucked it up and uninstalled it from the Add or Remove Programs. Worked like a charm. No problems. Except the same result with inactive Desktop and Program File icons. The system tray icon IS active, and the Firewall is working - I don't understand some of what is going on (like the Idle Process issue) but there are no glaring problems with functioning.

This morning, I turned on my PC where I have had CPF installed for quite a while, and I got a pop-up asking if I wanted to upgrade to v3. So I just did it, I followed the screens, I did not uninstall the previous version. Again, worked like a charm. I have a fully funcitoning product, but again these same inactive desktop and program file icons. System tray icon is fully active. It seems odd that this would happen on both the laptop and the PC in exactly the same way.

Any ideas?

Thanks,
Russ

[JJasper]

Hi Russ

Glad to hear your install went well.  The inactive icons on the desktop and program files seem to be by design.  They will start the program when stopped but will not open the GUI.

John

[bluesjunior]

I googled that FLTLIB.dll and there are fixes available for it online. I am no expert so don't know what else to tell you.

[Otukka]

Windows XP sp2 32-bit
Comodo 3.0.13.268

How can I reinstall it?

[JJasper]

Hello Otukka

Welcome to Comodo Forum

As a last resort can you system restore?

John

[Otukka]

Hello Otukka

Welcome to Comodo Forum

As a last resort can you system restore?

John

No, system restore is not available.

[cm64]

Having exactly the same problem..... also waiting for a reply to your question  maybe.

[umesh]

Hi,
Please remove following keys, if present and try again:

HKEY_LOCAL_MACHINE\SOFTWARE\ComodoGroup\CDI\1
HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo

Thanks
-umesh

[cm64]

Hi umesh
Thanks. I did a system restore to before I updated to ver 3 & ver 2.3 is now back & running. Looks OK except I get an error when I try using the updater. Error 108, Could not complete the update process. Not too serious as I do NOT want to update to ver 3 . Think I will wait for ver 3.1 before I try again.

[wolfie]

hi umesh

just got in from work and did as instructed
success
thanks for your help
will read posts regarding version 3 and may try it again

wolfie

[cm64]

Hi umesh
Thanks. I did a system restore to before I updated to ver 3 & ver 2.3 is now back & running. Looks OK except I get an error when I try using the updater. Error 108, Could not complete the update process. Not too serious as I do NOT want to update to ver 3 . Think I will wait for ver 3.1 before I try again.

Very strange. Tried the updater again & now it worked & my version was updated to 2.4. All OK.

[noemoetz]

Yeah,
I have a problem when installing the comodo Firewall V 3...

When the system reboot,
I dont know why,
The computer didn't want get in to the Windows system....

It's stucked at the welcome screen for 10 minutes...

And then, I reset my computer,
then go to the safe mode,
and then uninstall comodo With revo unintaller...

After that, my windows wokred normal again....
Then I installed the old comodo (v2.x)...

Now, I'm downloading again the v3 installer,
maybe something wrong with my previous v3 installer....
I hope, there will be no any trouble with the v3 installation....
I love comodo,
but the instalation problem, drives me crazy...

[Tags:]