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Author Topic: CPF3 & Vista & Lexmark Printing  (Read 2943 times)
chrisonline
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« on: September 26, 2008, 10:11:31 AM »

I have a problem with my lexmark.
When i print out an document, the printout do not end in the Spooler!
Only after restarting the spooler service it ends...

Without CPF 3.x installed it works perfect.
After installing CPF3.x i have this behaviour.

spoolsv.exe are in the application rule with action ALLOW!

There is a problem beetween CPF3 and the spooler service i think?

Please help!

Thanks
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Kyle
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« Reply #1 on: September 26, 2008, 10:46:51 AM »

Hello.

Is there anything in your logs? If you are unsure please post a screen shot.

Comodo -> Fire wall -> Events
Comodo -> Defense+ -> Events
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« Reply #2 on: September 26, 2008, 11:49:13 AM »

Good Day!

I have this problem too... The spooler service for printing locally or through a network with the firewall enabled it causes spoolsv.exe to hog the cpu and sometimes printing is not working at all!

First you have to make sure that you have defined a trusted network and make sure printers and files are shared... This is if you are printing over a network... Ofcourse you need to tell defense + not to interfere when you are printing, but I guess you already done that..

To find a cause, you can do what KYLE is saying, check the logs to see if you can find something that can explain this strange behavior... This could be a new bug... But I am not sure of this...

A more radical solution is to temporarily disable the firewall, when printing....

Have a nice day!

Viva Comodo
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DaRtH VaDeR says: "The path of success and progress is not to be reached by the things you have done, but by the things you will do, so think before you act,the voice of your history will confirm this fact.."

DaRtH VaDeR says: "Your system is as secure as the weakest link in your entire security"
Bader40
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« Reply #3 on: September 26, 2008, 12:14:00 PM »

Lexmark printers are hopeless, i had loads of problems with mine before i decided to end it's sorry existance...i took it secluded wood and beat the living daylights out of it with a huge peice of wood, the remnants were put into a plastic bag and thrown into a neighbours garden (i'm kidding about the last bit!)
I know that this post has offered you little in the way of help but anytime anybody mentions the word Lexmark my blood pressure starts to rise to an alarming level and this post is my way of letting off steam...if i hadn't made this post the chances are that i would be drinking liquid food through a straw after suffering an amazingly catastrophic stroke!!!

I feel better now but to be on the safe side i'd better go and take a lie down in a darkened room...can't be too careful Cheesy
« Last Edit: September 26, 2008, 12:17:58 PM by Bader40 » Logged

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chrisonline
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« Reply #4 on: September 29, 2008, 02:20:34 AM »

Hello.

Is there anything in your logs? If you are unsure please post a screen shot.

Comodo -> Fire wall -> Events
Comodo -> Defense+ -> Events

There is no entries in the event logs :-(
Defense + is disabled.

CPF is prompting with the spoolsv.exe program and with ALLOW and remember the printer is start printing.
At the end of printing the lexmark printing status stays on the screen.
In the spooler the status is --> deleting - printed!
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chrisonline
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« Reply #5 on: September 29, 2008, 02:21:49 AM »

A more radical solution is to temporarily disable the firewall, when printing....

Have a nice day!

Viva Comodo

When i disable the firewall i have the same behavior ?!?!
Only when i deinstall CPF the printing is working!!
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Kyle
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« Reply #6 on: September 29, 2008, 02:37:22 AM »

what about disabling D+ ?
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chrisonline
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« Reply #7 on: September 29, 2008, 02:42:00 AM »

what about disabling D+ ?

D+ is already disabled!
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John Buchanan
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« Reply #8 on: September 29, 2008, 02:46:40 AM »


Defense + is disabled.

what about disabling D+ ?

As noted, he has already done that.
 It sounds like a conflict issue.  Have the drivers been recently updated?
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chrisonline
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« Reply #9 on: September 29, 2008, 02:54:05 AM »

The Lexmark drivers are the newest from the website.
I have a lexmark x1170 and on the lexmark site i have downloaded the vista drivers.

Bevore i had win xp on my pc without problems.
Since i have installed Vista on my pc  i have this problem with CPF :-(
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John Buchanan
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« Reply #10 on: September 29, 2008, 04:20:28 AM »

I initially had issues with my X5495 Lexmark.  Updated drivers resolved my issue, though.  I am sorry to hear they didn't do the same for you.
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chrisonline
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« Reply #11 on: September 29, 2008, 04:31:15 AM »

But the problem could not be the lexmark drivers.
Because without CPF 3.x installed the printing works perfect !

So it is an issue from CPF ?!
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cu chrisonline
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DaRtH VaDeR.
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« Reply #12 on: September 29, 2008, 07:29:17 AM »

But the problem could not be the lexmark drivers.
Because without CPF 3.x installed the printing works perfect !

So it is an issue from CPF ?!

I think indeed CFP is interfering when you are printing.... check the logs of the pc to see what is happening when you are printing... you can find the logs by right clicking my computer and choose for manage...

Let me know what you are seeing...
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DaRtH VaDeR says: "The path of success and progress is not to be reached by the things you have done, but by the things you will do, so think before you act,the voice of your history will confirm this fact.."

DaRtH VaDeR says: "Your system is as secure as the weakest link in your entire security"
chrisonline
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« Reply #13 on: September 29, 2008, 08:00:54 AM »

I found something strange text:
Protokollname: System
Quelle:        Service Control Manager
Datum:         29.09.2008 14:58:54
Ereignis-ID:   7030
Aufgabenkategorie:Keine
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      PCCOL
Beschreibung:
Der Dienst "lxbk_device" ist als interaktiver Dienst gekennzeichnet. Das System wurde jedoch so konfiguriert, dass interaktive Dienste nicht möglich sind. Der Dienst wird möglicherweise nicht richtig funktionieren.

I try to translate:
The service "lxbk_device" is an interactive service. The system is configered to dont allow interactive services. It could be that the service not run properly.
« Last Edit: September 29, 2008, 08:02:37 AM by chrisonline » Logged

cu chrisonline
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chrisonline
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« Reply #14 on: September 29, 2008, 08:05:52 AM »

Protokollname: System
Quelle:        Microsoft-Windows-SpoolerWin32SPL
Datum:         29.09.2008 14:52:46
Ereignis-ID:   4
Aufgabenkategorie:Keine
Ebene:         Warnung
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      PCCOL
Beschreibung:
Der Druckspooler konnte eine vorhandene Druckerverbindung nicht erneut öffnen, weil er die Konfigurationsinformationen aus dem Registrierungsschlüssel S-1-5-18\Printers\Connections nicht lesen konnte. Der Druckspooler konnte den Registerierungsschlüssel nicht öffnen. Es könnte sein, dass der Registrierungsschlüssel beschädigt ist oder fehlt oder dass die Registrierung nicht mehr verfügbar ist.

I try to translate:
Printer spooler could not open an active printer connection because the registry key S-1-5-18\Printers\Connections could not be readed.
The printing spooler could not open the registrykey.
« Last Edit: September 29, 2008, 08:08:49 AM by chrisonline » Logged

cu chrisonline
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