no certificate

[Guest]

[sniper8752]

i use outlook 2007, and am trying to attach the signature, and can not find it, but i went to the link that the e-mail sent me, and it said the certificate was installed and i should have a backup of it. any ideas where it is? i can not find it.

[Jacob]

Hello Sniper8752

What Browser Did You Use To Obtain The Certificate? or Did you use the CSE To Obtain It?

If Firefox; Go To Options > Advance > Encryption > "View Certificates" > Your Certificates > Select It (If It's There) Then Export

If IE; Go to Internet Settings > Content > Certificates > Select The Certificate > Export.

Did this help?


Jacob

[sniper8752]

Hello Sniper8752

What Browser Did You Use To Obtain The Certificate? or Did you use the CSE To Obtain It?

If Firefox; Go To Options > Advance > Encryption > "View Certificates" > Your Certificates > Select It (If It's There) Then Export

If IE; Go to Internet Settings > Content > Certificates > Select The Certificate > Export.

Did this help?


Jacob

Yes! but now i can not import this file to Outlook. i guess it does not like the extension? how do i go about doing this?

[sniper8752]

i went to tools>trust center>e-mail security>Import/Export {button}>import file {browse}, but it does not show up on my desktop, and the certificate is there. its looking for "Security Informaion" only. but if i try all files, it sees it, i select it, say open and enter password and name, and i get an error message saying "An error occured while trying to import security information". any ideas? 

[Jacob]

Hello Again

It seems that Microsoft Outlook Reads The Certificate Store that IE does;
So That Being Said; I belive you would need to import it from IE, How to do this is From the tools menu > Internet Options > Content > Certificates > and you'll Select your Certificate. and for a tip you may change the "File Type" drop down menu. to .cer or .crt or .pfx or .p12

Did this help?

Jacob

[sniper8752]

i got another error message. it took it, but it still does not like it. how can i upload this snapshot of the screen?

[Jacob]

Hello;

To Take a screen shot;
For XP: Open Paint (Start > Run > mspaint)
Then minimize the window and Press PrtScrn (Print Screen) Should be on top right of your keyboard then once press'd; Open the Paint Window and Go to Edit > Paste (Or press ctrl + v) then save it.

For Vista: Same Thing. But Go To Start > mspaint (Type it in)


Jacob

[sniper8752]

ive done that alrready but the problem is getting the image up here on the web... there is no upload image option... o just found it! lol

[Eric Cryptid]

Simple answer:


Right click your downloaded certificate. Select "Install" and hey presto!

P.S. Which things are ticked/unticked in your Outlook >>> Options >>> Security Tab???

[sniper8752]

It says that it has imported it.

[val3ntin]

sniper8752,

Click the "Settings "  button (as on the your picture), and select the your accounts certificate (S/Mime settings ), hope this will help you.

[sniper8752]

and this is what i get...

[val3ntin]

Hm.. interesting.

Are you sure that your certificate is installed into the system  ?

What version of CSE do you use ?

Please, open CSE configuration - > Certificates tab -> Personal : Do you see your certificate there ?
It's better if you send one more screenshot .

best regards,

Valentin.

[sniper8752]

i ahave done it several times.... how do i access cse configuration?

[val3ntin]

.... how do i access cse configuration?

Start -> All programs -> Comodo -> Secure Email -> Configure SecureEmail.

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