scan won't complete; always stops on same file

[Guest]

[dreampet]

My COMODO scanner always stops on the same file, so I can't complete the scan. The file it stops on is C:/WINDOWS/_Default.PIF. This seems to be a common problem, usually fixed by exluding the file from being scanned. However, I can't find the option to exclude the file. I go to Miscellaneous > Settings, like some have been instructed to do, and I get these options: General, Parental Control, Update, Language, Themes, Logging. There is no option in any of these categories to exlude a file from being scanned. Am I missing something? What else do I need to do?

[dreampet]

any help someone can give would be appreciated

[LeoniAquila]

Sorry, I have no other tip for you as I don't use CAVS. Have you checked every menu, everywhere?

We can expect a beta version of CAVS 3 this month, perhaps worth a try.

LA

[LirvA]

(Assuming you use Comodo firewall pro 3) You might upload the file to www.virustotal.com and if it comes back as infected - thus causing the hangup, you could move it to the quarantined files section in the firewall.

I have no idea why its hanging up, thats a possiblity though, i would think - and a remedy.

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