[RESOLVED] Comodo Anti-Virus Scan hangs-up at the sigsdb.db file

[Guest]

[dougbulen]

 

Anti-Virus hangs-up on (on two computers) at the same file:
  c:\documents and headings\all users\application data\comodo\common\db

Scan stops/freezes at exactly this point; this has happened during all scans over the past couple of weeks. Today I started the a/v scan, and the scan has been frozen for almost 7 hours; I left it running to see if it would break through. Did not. "Pause" and "resume" do not help.

As it is, I cannot complete a full scan.

Additional information:

- Scan started at 08:05 and stopped at 09:41

- Last entry in Comodo log is:
  "[Mon, 10 Mar 2008 09:41:45 AM]   [NOT SAFE - SAFE SCAN ERROR CODE : CSFSSI03]   [Path]c:\documents and settings\all users\application data\comodo\common\db\sigsdb.db   [Version]   [Result]Clean   [ScanTime]120 ms

- There is no "error" notice in the log

[JJasper]

Hi dougbulen

Welcome to the Comodo Forums

You can try putting the comodo\db in the excludes list and see if that helps.

John

[dougbulen]

Hi John (JJasper)
Thanks for your tip. It worked.
Doug

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