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Author Topic: iTunes (actually QuickTime) will not start if Comodo CAVS is ON  (Read 1080 times)
dmd
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« on: February 16, 2008, 05:54:27 PM »

After a recent iTunes and QuickTime upgrade I started experiencing issues with iTunes. iTunes would start up fine right after installation, but after a reboot of the machine, any attempt to restart iTunes would fail with a mention that QuickTime couldn't be started (and I could reproduce over and over again by simply re-installing iTunes).

I just disabled Comodo CAVS and rebooted - iTunes then starts properly. So it seems CAVS prevents some QuickTime service to load at startup. What can I do, how can I set up some kind of exception for QuickTime?

Thanks in advance for your suggestions.

PS: I'm on Windows XP, not OSX.
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cmdr_chilli
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« Reply #1 on: April 03, 2008, 08:43:08 AM »

This drove me nuts too.  Except my symptoms were a soft of reverse video effect in the iTunes main screen plus the screen not repainting after menu topics/dialogues were dismissed.  I found: http://www.head-fi.org/forums/f46/itunes-giving-me-detected-problem-audio-configuration-error-307713

so after removing the firewall (just shutting it down from the tray had no effect)  iTunes was back to normal.

I spent a _lot_ of time removing/re-installing audio/sound drivers and iTiunes/Quicktime before I found the above post.  Viva Google!
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psych1610
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« Reply #2 on: April 05, 2008, 01:06:52 PM »

Hi, sorry it has taken so long. It appears as if maybe Comodo is blocking an itunes process from starting. I'm not sure which it could be though as I don't use itunes. The only thing I can currently suggest would be to exclude the itunes exe or maybe the entire itunes folder from CAVS on access scanner.

Dave
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Tags: apple  itunes  Quicktime  comodo 
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