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Leebme
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« on: May 02, 2006, 01:51:19 PM » |
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I have just completed checking a large file storage system and it seemes that I am getting FP on some files that I know are not infected. I have ran 3 other AV on the same files and they don't show any problems at all. In fact, Kaspersky AV was just run last night on the same files with no problems shown.
Is anyone else seeing any problems?
The FPs I am seeing are mostly Viruv.DOS.HLLO.generic.
Thanks.
Lee
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timcan
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« Reply #1 on: May 02, 2006, 02:30:59 PM » |
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Same here too Lee.
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kishork
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« Reply #2 on: May 02, 2006, 10:35:22 PM » |
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You can report to Comodo research lab about the false positive detection by submitting the file. It has one option for user to submit the supected file to comodo lab for analysis. You may get reply about the submitted suspected files through mail if you provide email addredd while submitting the suspected files.
Option: Main Window->Quarantine Page->Submit Suspected file->Submit files. Suspected File Submission dialog will be displayed.
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timcan
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« Reply #3 on: May 02, 2006, 11:04:08 PM » |
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You can report to Comodo research lab about the false positive detection by submitting the file. It has one option for user to submit the supected file to comodo lab for analysis. You may get reply about the submitted suspected files through mail if you provide email addredd while submitting the suspected files.
Option: Main Window->Quarantine Page->Submit Suspected file->Submit files. Suspected File Submission dialog will be displayed.
Hi kishork,I have tried several times to submit.Maybe a bug? |
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kishork
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« Reply #4 on: May 03, 2006, 02:57:23 AM » |
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This could be problem accessing the upload server. Which being checked. Any one can submit a single file?
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mike6688
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« Reply #5 on: May 03, 2006, 03:37:46 AM » |
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I'm also getting the same false positive, but, have tried numerous times to submit, but, keep getting an error
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C.O.M.O.D.O: CIS + SafeSurf | VEngine | TrustConnect | CRC
XP SP3 32bit | 2.16GHz | 2GB Ram
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Leebme
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« Reply #6 on: May 03, 2006, 09:23:31 AM » |
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I had not uploaded the file as I knew that the file was SAFE. However, They may be able to see why CAV is calling FPs with it so I will try and UL it in a few minutes. Thanks for the suggestion.
Lee
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timcan
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« Reply #7 on: May 03, 2006, 09:45:28 AM » |
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This could be problem accessing the upload server. Which being checked. Any one can submit a single file?
Hi kishork,just tried again to send a single file.This submit file dialog stayed open for about 5 minutes and then got error message same as one I posted eariler here. tim |
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Leebme
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« Reply #8 on: May 03, 2006, 11:15:46 AM » |
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Same as above for me. No go. And I even added all of the AV programs to trusted before I tried a second time. Must be a bug in there somewhere.
Lee
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timcan
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« Reply #9 on: May 04, 2006, 09:37:35 AM » |
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Still unable to submit file. tim
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Melih
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« Reply #10 on: May 04, 2006, 02:43:18 PM » |
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Pls try again Tim. thanks Melih Still unable to submit file. tim
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timcan
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« Reply #11 on: May 04, 2006, 09:38:34 PM » |
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Thanks Melih for reply. Still unable at this time.
Option: Main Window->Quarantine Page->Submit Suspected file->Submit files. Suspected File Submission dialog will be displayed.
This is how I'm tring to send. |
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kishork
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« Reply #12 on: May 05, 2006, 02:31:42 AM » |
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Now CAV program updates has come. Pl run updater and try again to submit the files.
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mike6688
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« Reply #13 on: May 05, 2006, 04:02:04 AM » |
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After the update I was able to submit the files. Thank you.
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C.O.M.O.D.O: CIS + SafeSurf | VEngine | TrustConnect | CRC
XP SP3 32bit | 2.16GHz | 2GB Ram
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timcan
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« Reply #14 on: May 05, 2006, 11:07:25 AM » |
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Now CAV program updates has come. Pl run updater and try again to submit the files.
Thanks, I was able to this time.  tim |
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