AV scanner??

[Guest]

[ditto]

Hi, I have installed, twice, your scanner.. It dosen't seem to actually do anything.

Here is the error message I get. (See attachment) Well, I guess the attachment thing dosen't work either. So here's the text:


***Unhandeled exception! Exp Code: 0xC0000005 ExpFlags: 0 ExpAddress: 0X00410E3C Please Report!***


 Any clues?

 Thanks


 Updated... After a few more installs I have found that it is the update process that is destroying the scanners ability to load. For now I have turned of the auto update capability. Is there a known work around for this condition? Anyone home??/

Thanks



 As an update: 8/1/06.... I have had the system exhibit a few more burps.. the email scanner system on first use caused a spontaneous reboot without warning, a first ever for my computer. My trouble shooting method while hardly scientific did seem to work. I simply turned off the various options until the email scanner did work. Then after a period oif time I returned all the settings to the page defaults. I auto updated today without any problems.

 All in all the AV and Firewall seem to be working nicely. I can't explain the vodoo like behaviour of these programs. I guess that's a trade secret?

 Thanks
 Ditto

 

[m0ng0d]

I am curious, what other security software you are using?

[ditto]

I am curious, what other security software you are using?

 Hi, I am also using SpyBot and A Squared, neither of which runs any resident programs ( on demand scanning only). You think that might have some influence?


Thanks

[mike6688]

Hi,

It seems you are not the only one with this problem.  The latest update seems to have caused this.

http://forums.comodo.com/index.php/topic,1250.0.html

Can you email support[ at ]comodogroup.com and explain your problem.

Thanks,
Mike

[m0ng0d]

Mike, that link goes to the general forum and discusses Comodo Wallpaper.

I have had CAV installed for a few weeks, and it does update itself automatically.  I have not had any issues like this.  Was the issue experienced with a newer "base" install file, or after auto-updates?

[mike6688]

Oops, sorry I posted the wrong link  :

This (hopefully) is the correct one:

http://forums.comodo.com/index.php/topic,1250.0.html

I think the issue was caused after an automatic-update, but I can't find the thread I got this information from.

Mike

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