Registration of Comodo BackUp.

avasaralak

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« on: April 24, 2006, 03:15:50 AM »

I installed Comodo BackUp on my laptop with XP Home with SP2 and after installation I registered the software with the serial number sent to me.
However, when I log in as a non-admin user and check the license status it show as unregistered with XX days of trial left.


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timcan

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Re: Registration of Comodo BackUp.

« Reply #1 on: April 24, 2006, 09:55:01 PM »

Welcome to the forums avasaralak.
The personal firewall was the same way when it was released as ver 1(has since been fixed).As a temp fix you can try entering your SN again while in the limited acct.This worked for me. Hope this helps, tim


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avasaralak

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Re: Registration of Comodo BackUp.

« Reply #2 on: April 26, 2006, 08:10:03 AM »

Thank you for the welcome and the suggestion, infact that was the first thing I tried. However, it failed saying that I did not have sufficient privileges to activate the product.
I hope Comodo fixes this as they did with the firewall.


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timcan

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Re: Registration of Comodo BackUp.

« Reply #3 on: April 26, 2006, 09:43:35 AM »

I'm not sure how much attention this issue will get here, but is there an email support link in the help file? If so , maybe let support know directly of this issue. Hope this helps,tim.


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Júštiñ™

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Re: Registration of Comodo BackUp.

« Reply #4 on: April 27, 2006, 11:59:53 AM »

Hello,

Please send an e-mail to support[ at ]comodogroup.com and let them know of this.

Regards,

justin1278


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avasaralak

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Re: Registration of Comodo BackUp.

« Reply #5 on: April 28, 2006, 02:53:51 AM »

I have sent two emails on this topic to backup[ at ]comodogroup.com hoping it would elict some response. I haven't got any response yet.

It looks like the application checks for administrative rights. I changed the rights of my non-administrative account to administrator and the license status was shown as activated. It went to unactivated as soon as I removed the rights.

Anyway, thanks for the suggestion. I will try sending to support[ at ]comodogroup.com also.


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garry

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Re: Registration of Comodo BackUp.

« Reply #6 on: May 01, 2006, 10:58:01 PM »

Hi,

Could you tell me what email address did you use to send the request to support?

Garry Bickerton
Head of Global Support and Customer Care Manager


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Zero3K

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Re: Registration of Comodo BackUp.

« Reply #7 on: May 07, 2006, 10:18:29 AM »

Speaking of the registration of it, when I try to do so, I get an error. The error is:

"Error : An error has occured. Error 2148270085 Please, contact Support"


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Zero3K

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Re: Registration of Comodo BackUp.

« Reply #8 on: May 07, 2006, 04:29:58 PM »

Nevermind, CPF was blocking it from going online to activate.


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dummyuser

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Re: Registration of Comodo BackUp.

« Reply #9 on: June 26, 2006, 06:01:58 PM »

Quote from: avasaralak on April 24, 2006, 03:15:50 AM

I have the same problem but with Windows 2000 Professional SP4, and the problem is not because CPF at all. Can you help me resolve that problem, please?

Note: I have written a post about that two days ago and it was removed somehow! Can you explain why did that happen without even notifying me? Embarrassed