I have seen people on this forum with an avatar that says "Malware group" or something similar, to me it looked very much like the employees of comodo was directly involved in this forum.
When an employee directly engages in a debate with people who use their security solutions, you get a closer relationship to that person, eventually that person will not want to use their solutions anymore, the person just got too close to him. It's really that simple, that was my advice.
If you use smileys ON TOP of that, you damage trust even more, professionals do not need to smile, it is absolutely not neccesary for running a business well. Smileys do more harm than good.
But to anyone else who is not an employee, smile all you want
Thank you for sharing your opinion, though I still do not understand it completely, English can be confusing sometimes.
Your last line/sentence and your last use of a smiley (
), show(s) that you possibly have some comedic talent; or as some of my brothers would say "You're funny!" *Hidden & Special/Unique Meaning(s)*
; right back at you *English Expression With Special/Unique Meaning*.