Author Topic: Installation Error Code 8801 Insufficient Space  (Read 10175 times)

Offline cmonster67

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Installation Error Code 8801 Insufficient Space
« on: May 10, 2010, 06:35:59 PM »
Just tried installing v2.6.138262.166 and got this error after rebooting.  I pressed ENTER and the system eventually started after running a bit slowly seemingly to uninstall CTM. 

I've read posts about a couple of the betas and with previous releases but each said that it was fixed in the "next" release.  So, what's the next step?  ???

Offline cmonster67

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Re: Installation Error Code 8801 Insufficient Space
« Reply #1 on: May 10, 2010, 06:41:44 PM »
Oh yeah, I'm running POX (Plain Old XP), x86 w/SP3.  Two SATA drives: Primary is 300GB with 97GB available, Secondary is 1TB with 350GB available.  The system is a 2.8GHz Pentium D with 4GB of RAM.

Offline herbzhang

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Re: Installation Error Code 8801 Insufficient Space
« Reply #2 on: May 11, 2010, 07:34:51 AM »
Oh yeah, I'm running POX (Plain Old XP), x86 w/SP3.  Two SATA drives: Primary is 300GB with 97GB available, Secondary is 1TB with 350GB available.  The system is a 2.8GHz Pentium D with 4GB of RAM.

Would you please give us a screenshot of "Computer management->Disk Management"?

Regards

Offline cmonster67

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Re: Installation Error Code 8801 Insufficient Space
« Reply #3 on: May 11, 2010, 08:31:12 AM »
Here you go.  Oh yeah, only one OS on the system.

Offline cmonster67

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Re: Installation Error Code 8801 Insufficient Space
« Reply #4 on: May 13, 2010, 08:54:42 AM »
Does anyone have any idea if this problem is caused by the same code as in the earlier beta or is this a new code bug or is it user error?

Anyone?  Anyone?

Bueller?  Bueller?

jinYao

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Re: Installation Error Code 8801 Insufficient Space
« Reply #5 on: May 16, 2010, 09:37:21 PM »
Hi, cmonster67
The error code 8801 appeared in beta once and it has been fixed.

After you reported it, our team keeps trying to reproduce it, but cannot.
However we are trying our best to work it out.
Please wait the new version soon.

Thanks for your support.
Best regards.
« Last Edit: May 16, 2010, 09:40:57 PM by jinYao »

Offline ArferMo

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Re: Installation Error Code 8801 Insufficient Space
« Reply #6 on: August 11, 2010, 05:53:11 AM »
Just tried installing V2.8.155286.178 on W7 64bit AMD and got error 8801, continued to boot and auto uninstalled. Tried again with same result.

Screen dump of HDD info attached and also System info.


Offline cmonster67

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Re: Installation Error Code 8801 Insufficient Space
« Reply #7 on: August 11, 2010, 08:55:19 AM »
I'm glad that I held off installing the new version since it has the same problem.

Offline brad007

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Re: Installation Error Code 8801 Insufficient Space
« Reply #8 on: August 11, 2010, 08:51:16 PM »
Just tried installing V2.8.155286.178 on W7 64bit AMD and got error 8801, continued to boot and auto uninstalled. Tried again with same result.

Screen dump of HDD info attached and also System info.


Hi ArferMo,
Thank you for your feedback, we are checking this problem.

Offline captbiptoe

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Re: Installation Error Code 8801 Insufficient Space
« Reply #9 on: August 12, 2010, 03:28:16 AM »
Installed 2.8 on laptop. Uninstalled a few days later. The uninstall failed. Tried to reinstall hoping a fresh install would uninstall. Now I get the 8801 on the laptop. Removed all CTM related files and registry entries. Tried install. Still get the 8801. The error does not refer to overall free HD space, nor is it related to OS or hardware. It has something to do with the MBR - or where ever CTM inserts special code upon the reboot after install. It has to do with that pre-boot wedge or shim in the OS so CTM comes up prior to boot. I assume it's in the MBR because that has very limited space.  (I hope it's not inserted in some phantom space at partition boundaries) If another program uses some of the MBR, or CTM doesn't clean itself out of the MBR during an uninstall - it's game over on installing CTM.

Let us know where CTM installs its pre-boot code so we can chase this down.

Hope you find a way to fix this.

Offline gwktechnologies

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Re: Installation Error Code 8801 Insufficient Space
« Reply #10 on: October 21, 2010, 10:58:59 AM »
Win 7 Ulitmate Install - same error.  What data do you need to help fix it?

Offline cmonster67

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Re: Installation Error Code 8801 Insufficient Space
« Reply #11 on: January 13, 2011, 04:44:11 PM »
Any updates on this?  It's been a few months.

Offline besamsam

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Re: Installation Error Code 8801 Insufficient Space
« Reply #12 on: January 19, 2011, 09:04:11 PM »
Win 7 Enterprise, C2D system, single OS and partition.
Same Error!!!!

Offline cmonster67

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Re: Installation Error Code 8801 Insufficient Space
« Reply #13 on: January 19, 2011, 09:19:19 PM »
Eight months and we know that it effects both XP and Windows 7 and happens on both 32 and 64 bit systems.

Offline james321888

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Re: Installation Error Code 8801 Insufficient Space
« Reply #14 on: January 19, 2011, 09:57:29 PM »
Clean registrys thoroughly, then give CTM2.9beta a try (a lot of prior bugs have been fixed in this latest version).

If same problem persists, U'd need to fix ur MBR by resetting it with ur system boot-disc. It has sth. to do with MBR setting altered when CTM installed n not properly restored when the software was uninstalled.
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