Welcome, Guest. Please login or register.
March 20, 2010, 02:06:44 PM

Login with username, password and session length

373241 Posts
41411 Topics
94110 Members

Latest Member: sdegghead

Search:     Advanced search | Tag Cloud
+  Welcome to the Comodo Forum
|-+  Desktop Security Products & Services
| |-+  Comodo Internet Security - CIS
| | |-+  Help - CIS
| | | |-+  AntiVirus Help - CIS
| | | | |-+  how to quarentine threats found
« previous next »
Pages: [1] Go Down Print
Author Topic: how to quarentine threats found  (Read 504 times)
Freaky
Newbie
*
Offline Offline

Posts: 2


« on: January 03, 2010, 11:26:02 AM »

Hi i'v found some threats through my scan and dont know how to quarentine them can anyone help please?
Logged
Chiron494
Comodo's Hero
*****
Online Online

Posts: 349



« Reply #1 on: January 03, 2010, 05:01:12 PM »

Could you please post a screenshot of the popup that CIS shows.
There should be a button that asks if you want to move to quarantine, delete, or ignore.
Logged

Introduction to the sandbox
Windows 7 64 bit
CIS 4.0.135239.742
pedrothelemsipkid
Newbie
*
Offline Offline

Posts: 19



WWW
« Reply #2 on: January 08, 2010, 01:04:49 PM »

open "comodo internet security" then select "antivirus" then select "scanner settings" & under real time settings select the "Automatically quarantine threats found during scan" then do the same on "scheduled scanning" now do a scan.

I hope that helps. Grin
Logged

Why pay for Internet security when you can get the best Internet security for free.
Comodo Internet Security user
puddingpants
Comodo Family Member
***
Offline Offline

Posts: 65


« Reply #3 on: January 08, 2010, 05:43:25 PM »

Speaking of this... I've always had a question: should I set, or not set, "automatically quarantine threats found" for realtime, manual and scheduled scanning?

My computer's not on 24/7, but it's on maybe 12 hours a day, and I'm very often away from it for long periods.

Pros I can see in auto-quarantining: evil stuff gets quarantined if it's found while I'm away and can't answer an alert.

Cons I can see: a false-positive may get instantly auto-quarantined and it may be something very important (like a file that's a critical part of Windows!) leading to system crashes and possibly big damage to Windows or other safe programs, and if auto-quarantine were NOT on, and I WAS present, I'd probably see it was an FP and choose to ignore, not quarantine, it.

False positives DO occur, I've seen them... so while auto-quarantine is a good idea, it may also, rarely, be a bad one, if an FP is an important system file.

Suggestions?

« Last Edit: January 08, 2010, 05:45:22 PM by puddingpants » Logged
Chiron494
Comodo's Hero
*****
Online Online

Posts: 349



« Reply #4 on: January 08, 2010, 06:38:49 PM »

I set mine to automatically quarantine threats, but I only do this after I have performed an on demand scan with the heuristics set to high. I then submit all of the false positives to Comodo:
http://internetsecurity.comodo.com/submit.php

Once these are taken care of it is highly unlikely that you will encounter a false positive in anything other than a newly downloaded program. Nothing big to worry about.
Logged

Introduction to the sandbox
Windows 7 64 bit
CIS 4.0.135239.742
puddingpants
Comodo Family Member
***
Offline Offline

Posts: 65


« Reply #5 on: January 08, 2010, 07:28:56 PM »

I set mine to automatically quarantine threats, but I only do this after I have performed an on demand scan with the heuristics set to high. I then submit all of the false positives to Comodo:
http://internetsecurity.comodo.com/submit.php

Once these are taken care of it is highly unlikely that you will encounter a false positive in anything other than a newly downloaded program. Nothing big to worry about.
I've had really old files that have been around for many months, and have been scanned by CAV just fine for many months, suddenly get detected as FP's right after a CAV database update happened, which is why I'm hesitant to use auto-quarantine.  Never had a critical Windows system file be flagged though, so maybe I'll try enabling the option.

Logged
Chiron494
Comodo's Hero
*****
Online Online

Posts: 349



« Reply #6 on: January 08, 2010, 08:28:00 PM »

I've had really old files that have been around for many months, and have been scanned by CAV just fine for many months, suddenly get detected as FP's right after a CAV database update happened

Hmm, that's never happened to me. Were these detected by signature or with the heuristics?
Logged

Introduction to the sandbox
Windows 7 64 bit
CIS 4.0.135239.742
Tags:
Pages: [1] Go Up Print 
« previous next »
Jump to:  

SSL Certificate Free Virus Removal Firewall
Page created in -0 seconds with 20 queries.
Powered by SMF 1.1.11 | SMF © 2006, Simple Machines LLC
Seo4Smf v0.2 © Webmaster's Talks
Design by 7dana.com