Hi,
I'd appreciate help with this a ton.
Short version: Immediately after opening CD, I chose to update it. Since then, I get an error message any time I a log in box is selected
Window 7 Home Premium with SP1 (64 bit)
UAC Status: Default - Notify me only when programs try to make changes to my computer
System Drive where Windows is installed: C:\
Installation Path: C:\Program Files (x86)\Comodo\Dragon
User Privileges: Administrator
I do have Google Chromse 14.0.835.186 m installed but cannot reproduce the problem with it
What Happens and How I Tried To Fix Itafter upgrading to 14.0 via update feature in CD this happened the first time i tried to log in to gmail
go to gmail.com
log in box is selected automatically when the window opens
get "Comodo Dragon has stopped working" error
i clicked "close the program" on the error message but Comodo did not shut down, I did not attempt to log in
uninstalled CD with remove user settings
downloaded newest version at comodo.com
reinstalled
first time opened, i did not go to any other sites first
go to Forums url - no problem
click log in box and get
get "Comodo Dragon has stopped working" error with details
Problem signature:
Problem Event Name: BEX
Application Name: dragon.exe
Application Version: 14.0.1.0
Application Timestamp: 4e78df02
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.4940
Fault Module Timestamp: 4ca2ef57
Exception Offset: 00036d36
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c4a4
Additional Information 2: c4a41219d793298011c2b3324f2b8e86
Additional Information 3: ec1e
Additional Information 4: ec1e69e64af3d16f945676c79ad16117
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
closed error message by clicking "close the program"
CD did not close but the error message did
i clicked click log in box and logged in successfully with no other problems with the forum
opened gmail.com in another tab and had the same problem immediately as gmail automatically selects the login box, same with my online banking (I did not log in to gmail or onlilne banking, fyi)
"Extensions etc running in Comodo Processes (I installed no themes manually when upgrading or installing)
6064
Browser
36368k 18752 k 55120k 27264k 32592k
4172
Tab
Help - CD
34720k 15852k 50572k 41544k 9680k
3268
Extension
Website Logon
6256k 13716k 19972k 6256k 9680k
5848
Extension
RealPlayer HTML5Video Downloader Extension
4392k 13076k 17468k 4724k 9940k
5672
Plug-in
RealNetworks(tm) Chrome Background Extension Plug-In (32-bit)
2600k 7636k 10236k 2236k 6984k
3536
Tab
About Memory"
Using default theme
I am not using Comodo's Secure DNS
CD had always been great until I upgraded, so I'd love to know how to fix this.
Thanks!
GD
Author