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Author Topic: Dragon won't load any sites???  (Read 4092 times)
JamesKB
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« on: July 10, 2010, 12:45:51 PM »

I've just downloaded and installed Dragon ver 4.1.1.12. The installation went well, however, Dragon will not load any inet pages?  It just sits there and does nothing, then it asks if I want to kill the page or wait. I picked wait and after 10 mins the page still had not loaded?  Any ideas??  I can use IE, FF, and or Oprea and all is well, but Dragon will not load any pages.

Thanks for your time.
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JamesKB
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hehomain
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« Reply #1 on: July 11, 2010, 04:27:35 AM »

same problem since this morning here.
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La difference est une similitude universelle  Smiley
val3ntin
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« Reply #2 on: July 12, 2010, 02:54:31 AM »

Hi all

Could you please read this post and give your answers here.

Thanks,

Valentin
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JamesKB
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« Reply #3 on: July 12, 2010, 07:55:17 AM »

1. Specific symptoms of the bug and steps you can take to reproduce it (step by step).
ANSWER: Downloaded from Comodo.com and installed.

2. Specific steps you have taken to try to resolve it.
ANSWER: Uninstalled, then reinstalled. Dragon still does not load web pages.

3. Comodo Dragon Version (Stable/Beta) e.g. Dragon 4.1.1.11 (Beta); e.g. Dragon 4.1.1.12 (Stable)
ANSWER: Version 4.1.1.12 (Stable)

4. Plugins/Themes installed in Comodo Dragon
ANSWER: None. Did a default installation.

5. Windows version (w/ 32 or 64-bit) e.g: Windows 7 Ultimate (64-bit); Windows XP SP 3 (32-bit)
ANSWER: WinXP SP3 32-bit

6.  UAC status (diabled/enabled) if it applies to you [ for Vista/Windows 7 only! ]
ANSWER: Not applicable.

7. System Drive where Windows is installed (e.g. C:\, "C" Drive  )
ANSWER: C:\

8. Place (installation path) where Comodo Dragon is installed
ANSWER:  C:\program files\Dragon

9. User privileges (administrator, limited user, guest, etc.)
ANSWER: Administrator

Any ideas?
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JamesKB
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panic
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« Reply #4 on: July 12, 2010, 08:24:04 AM »

Loading sites OK tonight. Thumb Up
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hehomain
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« Reply #5 on: July 12, 2010, 08:42:37 AM »

solved. was caused by emsisoft antimalware for me. replaced by avast. working now.
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val3ntin
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« Reply #6 on: July 12, 2010, 09:46:30 AM »

Quote from: hehomain
solved. was caused by emsisoft antimalware for me. replaced by avast. working now.

Quote from: panic
Loading sites OK tonight

Nice to hear that Smiley

Quote from: JamesKB
Any ideas?

JamesKB, please provide list of your security software because it seems like something is blocking Dragon browser.

Could you please look through your security software settings and logs (firewalls, AVs, HIPS ) to ensure that nothing blocks the browser ?

Thanks.
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JamesKB
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« Reply #7 on: July 12, 2010, 06:53:59 PM »

Anti-virus: Most current version registered Avast!
Spyware: Most current version of registered PC Tools Spyware Doctor
Firewall: Most current version of Comodo Firewall

I've looked through m security software settings and logs and see nothing that should stop Dragon.

Hope this helps.
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JamesKB
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val3ntin
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« Reply #8 on: July 13, 2010, 02:57:33 AM »

Anti-virus: Most current version registered Avast!
Spyware: Most current version of registered PC Tools Spyware Doctor
Firewall: Most current version of Comodo Firewall

I've looked through m security software settings and logs and see nothing that should stop Dragon.

Hope this helps.
--
JamesKB



Thanks a lot.

Investigated the problem.

PC Spyware doctor somehow blocks the Dragon from normal work.

If Spyware Doctor is disabled (turned off by clicking 'Shut down' in tray menu ) Dragon works.

Regards,
Valentin .
« Last Edit: July 13, 2010, 03:04:43 AM by val3ntin » Logged
JamesKB
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« Reply #9 on: July 13, 2010, 08:24:58 PM »


Thanks a lot.

Investigated the problem.

PC Spyware doctor somehow blocks the Dragon from normal work.

If Spyware Doctor is disabled (turned off by clicking 'Shut down' in tray menu ) Dragon works.

Regards,
Valentin .

Is there a work-a-round for this problem??  I searched the PC Tools Spyware Doctor (SD) forum and find no reference to Comodo Dragon.

I think I have fixed the problem for now however.  I shut down SD as you suggested BUT did not re-boot the machine as prompted. I tried Dragon again and low and behold it worked properly.  Then I closed Dragon and restarted SD and tried Dragon again and it worked.  So now I have SD running and I'm using Dragon to send this message. Weird.  Do you think that for some strange reason what I did solved the problem?

Thanks for your time.
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JamesKB
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JamesKB
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« Reply #10 on: July 13, 2010, 10:51:33 PM »

Nope!!  Once I re-booted Dragon would not work if Spyware Doctor is running.  Sigh.....

I have d/l and installed CISPro. So, do I need to keep Spyware Doctor running or does CISPro do the spyware thing?

Thanks for your time.
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JamesKB
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languy99
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« Reply #11 on: July 13, 2010, 10:58:47 PM »

CIS does the whole malware thing, there is no need for anything else.
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