Emanuel Sescu
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Emanuel Sescu
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Re: incremental + simple copy
« Reply #15 on: February 23, 2012, 03:31:02 AM » |
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The log says 'processing new item' for every file even though its not.
S
Please enable logging to file in backup step 3 and post the backup log with the debug logs. Thanks |
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stickytree
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Re: incremental + simple copy
« Reply #16 on: February 24, 2012, 02:53:47 AM » |
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Here they are
S
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Emanuel Sescu
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Emanuel Sescu
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Re: incremental + simple copy
« Reply #17 on: February 24, 2012, 03:38:52 AM » |
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Here they are
S
I thought you were using CBU.exe for backup to NAS, but it seems that you are running the backups in service mode. The service is the one which came with 4.0.7.14 setup. Please stop the synchronization service, replace it with this one, then start it again. After the backup runs, please post again the debug logs. Thanks |
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stickytree
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Re: incremental + simple copy
« Reply #18 on: February 26, 2012, 05:04:57 PM » |
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Here they are:
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Emanuel Sescu
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Emanuel Sescu
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Re: incremental + simple copy
« Reply #19 on: February 27, 2012, 05:50:48 AM » |
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It looks like the logs show no errors (as if the files processed as new don't already exist on the NAS drive). I added more debug messages. Can you please try again? It might take one or two more tries until we find and fix the issue. SynchronizationService.exe (64 bit OS - replace the existing SynchronizationService.exe file) The only files I need for analysis are \windows\Temp\ComodoLogsFolder\SynchronizationService.exe.log and \windows\Temp\ComodoLogsFolder\SynchronizationService.exe.logold.logThanks |
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stickytree
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Re: incremental + simple copy
« Reply #20 on: February 29, 2012, 07:59:35 AM » |
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here they are:
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Emanuel Sescu
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Emanuel Sescu
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Re: incremental + simple copy
« Reply #21 on: March 01, 2012, 08:54:46 AM » |
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The latest backup which is in the logs started on 29.February.2012 08:57:46 and it seems it ran fine.
The log show only two items processed as new:
C:\wdisplay\databackup\databackup22012.zip and D:\Downloads\SynchronizationService_Feb27_1240.exe
Could it be that the issue is fixed now?
Thanks
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stickytree
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Re: incremental + simple copy
« Reply #22 on: March 01, 2012, 04:58:00 PM » |
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This was probably the other backup which backs up to another drive on the same PC and seems to run OK.
See attached daily log for details of the backup to the NAS.
S
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Emanuel Sescu
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Emanuel Sescu
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Re: incremental + simple copy
« Reply #23 on: March 02, 2012, 07:24:21 AM » |
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This was probably the other backup which backs up to another drive on the same PC and seems to run OK.
See attached daily log for details of the backup to the NAS.
S
I need the \windows\Temp\ComodoLogsFolder\SynchronizationService.exe.log and \windows\Temp\ComodoLogsFolder\SynchronizationService.exe.logold.log with information about \\medion\backup\daily_backup_inc_files Please post these logs after the \\medion\backup\daily_backup_inc_files backup has ran. Previous Synchronization Service log information was overwritten by the backup on the same PC. Thanks |
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stickytree
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Re: incremental + simple copy
« Reply #24 on: March 02, 2012, 07:52:12 PM » |
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Ok here it is:
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Emanuel Sescu
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Emanuel Sescu
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Re: incremental + simple copy
« Reply #25 on: March 07, 2012, 06:26:59 AM » |
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Thank you for the debug logs.
We found the cause.
The problem will be fixed in next 4.1 BETA2 release.
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wutzthedeal
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Re: incremental + simple copy
« Reply #26 on: March 17, 2012, 04:38:25 PM » |
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Expected release date for that, please?
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Emanuel Sescu
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Emanuel Sescu
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Re: incremental + simple copy
« Reply #27 on: March 19, 2012, 08:32:19 AM » |
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This week.
Thanks
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stickytree
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Re: incremental + simple copy
« Reply #28 on: March 23, 2012, 07:53:40 PM » |
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Installed 4.1 beta2 and all good now.  Many thanks S |
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gillespie
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Re: incremental + simple copy
« Reply #29 on: April 04, 2012, 12:07:01 PM » |
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I'm still having this problem with the latest beta (4.1.1). If it helps, I'm backing up to a webdav server mounted as a windows drive.
Thanks,
Tom
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