Backup process failed with code 4

[Guest]

[Emanuel Sescu]

Good afternoon,

In December 12th 2009 I made some backup DVDs of a partition of my computer. By that time, nothing wrong happened and the process was completed without any errors.

Yesterday I needed to recover those files that I have backed up, however this error occurs (backup process failed with error 4).

I this bug fixed? Have I lost my files? Is there a way to have my files back?

best regards,

Luis

Hi

You can get the files back.
I need some more information:
Does the restore process require restart?
Does Diagnostics in settings tab say that the application is installed correctly?
Do you have the log of the restore operation?

Meanwhile you can try the new BETA2 :
https://forums.comodo.com/beta-corner-cb/comodo-backup-30-build-56-beta2-released-t59748.0.html
It has the possibility to mount a backup as virtual drive. (If you use split option when it was created, make sure that all splits are in the same folder).

Thanks

[lpleitao]

Thank you for your response,

I managed to solve this problem by updating the program with the last version available on your website.

However another problem arised. Please adress to the following topic http://forums.comodo.com/help-cb/backup-dvd-damaged-t59837.0.html.

I really really really need your help.

best regards,

Luis

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