An error occurred while setting the schedule. The schedule has not been set

[Guest]

[rudysetyo]

i have an error message "An error occurred while setting the schedule. The schedule has not been set"

- Your Operating System (and whether it's 32bit/64bit);

Windows Server 2008
application Run as administrator
Login as administrator

- Other Backup & Security Software Installed;

No other software, only Microsoft firewall

- How you produced the problem;

setup a normal backup with weekly schedule

- How you tried to resolve the problem;

set as administrator, give high security policy, couldn't solve

- Screen-shots with the error (if any);

[panic]

Is the Windows scheduling service currently running on your PC. It is used to run the scheduled jobs.

[rudysetyo]

Is the Windows scheduling service currently running on your PC. It is used to run the scheduled jobs.

Thanx panic for the reply.

Do you mean Task Scheduller? yes it is running

[panic]

Sorry, I missed the fact that you're running Win Server 2008.

The only O/S's Backup is designed to run on are

Supported Operating Systems:

Windows Vista
Windows XP (Service Pack 1 or later)
Windows 2000 (Service Pack 3 or later)

http://www.comodo.com/home/data-storage-encryption/comodo-backup.php

This may have something to do with it.

Ewen :-)

[rudysetyo]

Hello,

i already upgrade CBU version 2.1.117500.10 from http://www.comodo.com/home/data-storage-encryption/comodo-backup.php

And it is now support Windows Server 2008 OS, but i still got the same error as first post at this thread, anybody help? all condition in my server is the same as in the first post.

thanx...

[locuteus]

I'm having the same problem. I have the latest release and it is installed on Windows Server 2008 x64.

[Emanuel Sescu]

I'm having the same problem. I have the latest release and it is installed on Windows Server 2008 x64.

Hi

The latest public release is 2.1.118414.11
you can download it from forum or you can install the 2.1.117500.10 version (from website) and press check for updates.
The next release will fix the bsod problems.

Thanks

[locuteus]

I have pressed the Check for Updates button and downloaded and installed the latest version and still get the same error.

[Emanuel Sescu]

I have pressed the Check for Updates button and downloaded and installed the latest version and still get the same error.

Hi

We need a few more details:
- Is UAC enabled ?
- does Diagnose in Settings tab says the application is installed correctly?


Thanks

[rudysetyo]

Installed Comodo Backup 2.2.127000.12 on Windows Web Server 2008 x64.

Running diagnose...

Checking if restart is needed...
No restart needed... OK!
Verifying your windows version...
Unable to determine your windows version!

any idea?

[Emanuel Sescu]

Installed Comodo Backup 2.2.127000.12 on Windows Web Server 2008 x64.

Running diagnose...

Checking if restart is needed...
No restart needed... OK!
Verifying your windows version...
Unable to determine your windows version!

any idea?

Hi

Please post a screen-shot with flowing key from registry using regedit (like in the attachement).

Thanks

[rudysetyo]

Here is the key from the registry as you request (in the attachement).

[Emanuel Sescu]

Here is the key from the registry as you request (in the attachement).

Thanks

This was helpful. We will fix the issue in the next release.

[rudysetyo]

Hi,

Is there any news about this?

Thank You,
rudy

[Emanuel Sescu]

Hi

Here is a quick fix:

Hi

We found the issue that is causing this problem.
It will be fixed in the next release.
I'm not sure about the next release date, it could be in a few months.
Meanwhile, you can open regedit "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion" open key value named "ProductName" and set it to "Windows Server (R) 2008" while using Comodo BackUp, then change it back to original value as some programs might need this key value.

Thanks

The next  release will fix this problem.
Thanks

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