Sorry for the delay.
Could to please post the information requested here
, and I will endeavour to help you.
Sorry again for the delay - have been helping with the CIS 5.0 launch, and I'm only a volunteer so have limited time.
But I really cannot do much more until someone give me all the information I referred to in the quoted post. If any of you can give me this information, I will do my very best to help you.
You also may find answers in the FAQ, which is extensive.
Best wishes and my apologies again