This was the second time I tried this service. I asked some questions, but didn't get a response to any of them.. After waiting for a long time and no response I thought, well its not that important.. and said something like: "Iam sorry, good luck with what your doing, there must be a high load on the service I guess bla bla" and I finally gets this response from the "Geek" who says:
Ok, please don't hesitate to contact us at anytime in the future if you'll encounter any problems with your pc or you need any information regarding Comodo livePCsupport services.
I had been waiting for a response for several minutes..

Perhaps I misunderstood, but I took it as the support being very rude, even if a customer is a bit off I think the support should still threat you nicely.. They could said what they said but nicer.. =/ Especially when I had to wait several minutes for a response about some simple questions..
I certainly hope other has a more pleasant experience.
Because, now I don't feel welcome testing/using this service anymore.. =/