I can't connect to this or the tune up service. I doubt I need either of them, but for free I'd certainly try them and find out Grin This is what I get from Firefox. Is your own firewall blocking your services?
Failed to Connect
Firefox can't establish a connection to the server at server.iad.liveperson.net.
Though the site seems valid, the browser was unable to establish a connection.
* Could the site be temporarily unavailable? Try again later.
* Are you unable to browse other sites? Check the computer's network connection.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
Ok, that can mean several things. That the service web site was down when you were trying to visit it, or that firefox simply couldn't connect for software reasons. Try again in another day, if it happens again hit the 'try again' button inside the error screen, if that dosnt work try the refresh button. If that dosnt work enter your command prompt, and type ping (url of service site) if you get returning packets then the site is infact up, and its a problem with your software.