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+  Welcome to the Comodo Forum
|-+  Desktop Utilities & Services
| |-+  GeekBuddy & Live PC Support (Moderators: Ionut Manolache, glenmm, GeekBuddy Staff)
| | |-+  Major Problems
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Author Topic: Major Problems  (Read 2633 times)
ckoch
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« on: March 08, 2011, 07:09:06 AM »



AfterI  installed this version v3.1.181981.44 of geek buddy on my computer
my browsers started freezing and then the whole computer.  I have manually restarted
the computer over and over again.

Then I stopped being able to use anything on the computer and finally had to reinstall
the OS.  Consequently I reinstalled Comodo and Geek buddy

This did not solve my freezing problems and now I have found a few things wrong.

In my report records for hp it says all the unexpected shuts downs on 3/4/2011 were due to
comodo's CMDAGENT.  And Geek buddy is acting like I am a new customer.

I am a paid customer of the pro internet security program.

As a last resort while trying to update drivers and do all kinds of cleaning and tricks to
get the browser to stop freezing and the computer.  I tried to uninstall comodo and I
got a message of some sort that the .net framework was also installed and comodo
would have to change my computer to uninstall and I don't understand what this all
about.

Can you please advise me

My geek buddy software does not connect it hasn't since I reinstalled it and the OS.

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ckoch
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« Reply #1 on: March 08, 2011, 07:13:04 AM »

my computer is windows 7 64 bit ( I forgot to mention this)
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Ovidiu Bucsa
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« Reply #2 on: March 11, 2011, 04:51:36 AM »

 
   Hello,

   Please contact us at the following phone numbers, so we can properly identify and solve the problems you encounter:
  LivePCSupport Phone Number: +1 571 730 5268

   
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