COMODO livePCsupport™ Platform 4.0 BETA

[Guest]

[Ionut Manolache]

i guess i wont be testing this since i cant even download it.

Hi,

Please send me the screen as private message. I can't see your support group id or your email address form the previews screen. Thanks.

We are going to change the current way of getting deliverables in the next build.

[Ionut Manolache]

Hi,

Please send me the screen as private message. I can't see your support group id or your email address form the previews screen. Thanks.

We are going to change the current way of getting deliverables in the next build.

Hi,

Fixed!
The symbolic links for your deliverables were not succesfully created due to a defect on the livePCsupport Administration Console. It happens when the Support Group contains spaces (exactly your case).

As I said, we are going to change this, by adding only one numeric parameter at symbolik links. This will solve the browsers compatibility issues as well.

Go ahead and play with it! Thanks for your patience!

[wasgij6]

Hi,

Fixed!
The symbolic links for your deliverables were not succesfully created due to a defect on the livePCsupport Administration Console. It happens when the Support Group contains spaces (exactly your case).

As I said, we are going to change this, by adding only one numeric parameter at symbolik links. This will solve the browsers compatibility issues as well.

Go ahead and play with it! Thanks for your patience!

thank you, it is working now

[w-e-v]

Im trying with another email (hotmail) and I havent received the confirmation email.
So I cannot use my account that I registerd.

What about me? Im not receiving the confirmation link...

[wasgij6]

i spoke to soon. i tried to install the tech consol and i got an error (screenshot attached) saying to not change the file name... but i didnt not change the file name. When i download the files they did not have a file extension so i added .msi but thats all i changed

[Ionut Manolache]

i spoke to soon. i tried to install the tech consol and i got an error (screenshot attached) saying to not change the file name... but i didnt not change the file name. When i download the files they did not have a file extension so i added .msi but thats all i changed

Hi,

Try with IE. Firefox and Opera have problems with url's containing ';'.

[Ionut Manolache]

What about me? Im not receiving the confirmation link...

Hi,

Please share your email address with me on private message.

[wasgij6]

Hi,

Try with IE. Firefox and Opera have problems with url's containing ';'.

ok IE kept the file extension. It finally installed. i was using Dragon

[wasgij6]

here is some feedback from the small amount of time i used this;

1. there really needs to be an option to change the screen size when connected to a client, the small screen is really annoying.

2. maybe change the interface. it didnt feel intuitive

3. when connected to the client, my system really seemed to slow down.

ill wait for a new build and really test it out and give some more feedback

[Ionut Manolache]

here is some feedback from the small amount of time i used this;

1. there really needs to be an option to change the screen size when connected to a client, the small screen is really annoying.

2. maybe change the interface. it didnt feel intuitive

3. when connected to the client, my system really seemed to slow down.

ill wait for a new build and really test it out and give some more feedback

1. you can drag an item from the session list and drop it out of the parent window.
2. improvments are on the pipes
3. the system running the clinet application or the system running the technician console?

[wasgij6]

1. you can drag an item from the session list and drop it out of the parent window.
2. improvments are on the pipes
3. the system running the clinet application or the system running the technician console?

tech consile. i also wanted to add that after installing the tech console the installer does not create a start menu shortcut. i dont use icons on my desktop i use an application launcher that scans the start menu for programs. so the lack of start menu shortcuts is really annoying. last thing, can the install directory be changed to install to the COMODO folder (in program files) instead of its own comodo security solutions folder ( i think this is the folder it created)

thanks

[wasgij6]

just reinstalled the tech console on my comp and installed the client app. on another computer on my network and the remote desktop is really slow and heavy on the system (both tech and client)

[Mad-one]

Hi,

Thank you very much, I appreciate!
Unfortunately it's a known issue on our side, it happens with the email addresses which contains "-"s. We will definitely fix this.
Could you please try with another email address?

hurry up with that fix please since  ALL my domains have a - in thier name lol

Mad

[Ionut Manolache]

done.
http://forums.comodo.com/geekbuddy-live-pc-support/comodo-livepcsupporta�cent-platform-40-beta-2-t84481.0.html

hurry up with that fix please since  ALL my domains have a - in thier name lol

Mad

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