COMODO livePCsupport™ Service 4.0 BETA

[Guest]

[Lord Ami]

I've always wanted an alternative to Teamviewer - now I have it

I would request that mini application so that the user who needs help simply executes it and gives me ID and password (or something similar). It would be really great!

[Ionut Manolache]

I've always wanted an alternative to Teamviewer - now I have it

I would request that mini application so that the user who needs help simply executes it and gives me ID and password (or something similar). It would be really great!

Hi,

We are going to have "Session invite" functionality. You will be able to generate an URL and to send it to the user who needs help. The user will download, install and launch the client application automatically, so you will be able to approach that user.

[Lord Ami]

Hi,

We are going to have "Session invite" functionality. You will be able to generate an URL and to send it to the user who needs help. The user will download, install and launch the client application automatically, so you will be able to approach that user.

Sounds good
Do you know how big the file will be?

[panic]

Any idea on commercial pricing yet?

Ewen :-)

[Melih]

Any idea on commercial pricing yet?

Ewen :-)

how much shall we charge?
what is it that others charge so that we can be cheaper?

[languy99]

teamviewr lifetime license for businesses minimum $750, go to my pc for 50 computers is 5,000 per year

[panic]

Ammyy Admin is approximately $1800.00 for a perpetual license (unlimited seats (I think)).

[imparatore]

Looks great. But i'am getting "Product: livePCsupport Client BETA -- Installation failed". Any idea? (vc++ installed on xp 32bit.)

[Ionut Manolache]

Looks great. But i'am getting "Product: livePCsupport Client BETA -- Installation failed". Any idea? (vc++ installed on xp 32bit.)

Hi,

I am very interested about this problem.
Please share some print screens with us.
Also, which is your system root path?

[w-e-v]

Hi,

We are going to have "Session invite" functionality. You will be able to generate an URL and to send it to the user who needs help. The user will download, install and launch the client application automatically, so you will be able to approach that user.

The best thing in this scenario, its to have a portable version for 1 quick session support.

COMODO livePCsupport its actually to help inexperienced PC/software users in their troubleshooting.
With an client application that needs to be installed is quite annoying, since in some cases we even have to explain the user by phone how to download, install, etc. That could take a lot with this type of users.
At least thats what happened with Comodo Unite.

Wouldnt be better to have a portable version in the client side, so they can just download and execute at once?
Would save precious time and the "geekbuddy" can just address the attention to the problem immediately in only a couple of minutes.

[wasgij6]

so what is going to happen to comodo unite? its the remote desktop feature going to removed since LPS has it now?

[Melih]

so what is going to happen to comodo unite? its the remote desktop feature going to removed since LPS has it now?

LoginPro is the "Remote Access" product that is about to be launched.
LPS v4 is a "Remote Support" product (that has Remote access as part of it)

[wasgij6]

LoginPro is the "Remote Access" product that is about to be launched.
LPS v4 is a "Remote Support" product (that has Remote access as part of it)

thanks for the clarification, one more question, is the remote access engine the same engine in both products.

[w-e-v]

thanks for the clarification, one more question, is the remote access engine the same engine in both products.

I doubt it, since LogInPro is web-based.

[Melih]

thanks for the clarification, one more question, is the remote access engine the same engine in both products.

they share some components...but LoginPro has more features/engines relating to "remote access" and LPS has more features/engines for "Remote support"..

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