Author Topic: COMODO LivePCsupport 2.0.107180.1 BETA BUG REPORTS  (Read 8600 times)

cristi.habliuc

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COMODO LivePCsupport 2.0.107180.1 BETA BUG REPORTS
« on: August 13, 2009, 09:10:00 AM »
Please post all bug reports & BSOD's here.


Be sure to include:

- Your Operating System (and whether it's 32bit/64bit);
- Security Software Installed;
- How you produced the problem;
- How you tried to resolve the problem;
- Screen-shots with the error (if any);
- Post Memory Dumps on crash if you encounter any;
- Any other Additional Information;
« Last Edit: August 13, 2009, 09:45:13 AM by 3xist »

3xist

  • Guest
Re: COMODO LivePCsupport 2.0.107180.1 BETA BUG REPORTS
« Reply #1 on: August 13, 2009, 09:42:15 AM »
Your Operating System (and whether it's 32bit/64bit);
Windows Vista Home Premium SP1 32bit.

Security Software Installed;

COMODO Internet Security 3.9, COMODO System Cleaner 2.0 BETA.

How you produced the problem;

Installed successfully, But when prompted to "sign up" - I clicked that and LPS reported that "Cannot create settings files" and closed.

How you tried to resolve the problem;

Uninstalling it, Using COMODO System Cleaner. Didn't help.

Screen-shots with the error (if any);
Attached.

Post Memory Dumps on crash if you encounter any;
n/a


Any other Additional Information;

n/a

Cheers,
Josh
« Last Edit: August 13, 2009, 09:45:32 AM by 3xist »

Offline Ovidiu Bura

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  • Posts: 19
Re: COMODO LivePCsupport 2.0.107180.1 BETA BUG REPORTS
« Reply #2 on: August 13, 2009, 11:02:48 AM »
Your Operating System (and whether it's 32bit/64bit);
Windows Vista Home Premium SP1 32bit.

Security Software Installed;

COMODO Internet Security 3.9, COMODO System Cleaner 2.0 BETA.

How you produced the problem;

Installed successfully, But when prompted to "sign up" - I clicked that and LPS reported that "Cannot create settings files" and closed.

How you tried to resolve the problem;

Uninstalling it, Using COMODO System Cleaner. Didn't help.

Screen-shots with the error (if any);
Attached.

Post Memory Dumps on crash if you encounter any;
n/a


Any other Additional Information;

n/a

Cheers,
Josh

Hi,

In order to use Comodo LivePCsupport you need to disable UAC (User Account Control). Click on start button from the taskbar, type msconfig in start search and hit enter. After System Configuration is launched, go to tools tab, select disable UAC and click on launch button. Restart the computer to save the change and launch again Comodo LivePCsupport.

Thank you for your support.

3xist

  • Guest
Re: COMODO LivePCsupport 2.0.107180.1 BETA BUG REPORTS
« Reply #3 on: August 13, 2009, 06:22:12 PM »
Hi,

In order to use Comodo LivePCsupport you need to disable UAC (User Account Control). Click on start button from the taskbar, type msconfig in start search and hit enter. After System Configuration is launched, go to tools tab, select disable UAC and click on launch button. Restart the computer to save the change and launch again Comodo LivePCsupport.

Thank you for your support.


Thanks. That resolved it.

Cheers,
Josh

Offline eXPerience

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Re: COMODO LivePCsupport 2.0.107180.1 BETA BUG REPORTS
« Reply #4 on: September 08, 2009, 12:32:14 PM »
Your Operating System (and whether it's 32bit/64bit);
Windows XP SP3 nlited.

Security Software Installed;


How you produced the problem;

Simply start a connection

How you tried to resolve the problem;

///
Screen-shots with the error (if any);
Attached.

Post Memory Dumps on crash if you encounter any;
n/a


Any other Additional Information;

n/a

+

minor annoyance. When I'm typing something and the support guy types/sends something first I loose all my text :(

best regards,
eXPerience
« Last Edit: September 08, 2009, 12:34:33 PM by eXPerience »

Offline Ovidiu Bura

  • Newbie
  • *
  • Posts: 19
Re: COMODO LivePCsupport 2.0.107180.1 BETA BUG REPORTS
« Reply #5 on: September 15, 2009, 06:45:29 AM »
Your Operating System (and whether it's 32bit/64bit);
Windows XP SP3 nlited.

Security Software Installed;


How you produced the problem;

Simply start a connection

How you tried to resolve the problem;

///
Screen-shots with the error (if any);
Attached.

Post Memory Dumps on crash if you encounter any;
n/a


Any other Additional Information;

n/a

+

minor annoyance. When I'm typing something and the support guy types/sends something first I loose all my text :(

best regards,
eXPerience


Hi,

Thank you for your feedback. The bugs will be fix in the next versions.


Thank you for your support.

 

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