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December 10, 2009, 09:38:31 PM

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Author Topic: CIS : Check for updates bug??!! Help pls  (Read 874 times)
w2phoenix
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« on: November 09, 2009, 12:31:34 PM »

I am using the CIS Version 3.12.111745.560 and CIS is displaying a message that update is available.. but when I visit the site all i see the same old version i.e,  Version 3.12.111745.560 : 18th September, 2009

if i press update..the update begins.. what is the version that is getting updated?? is it the same one?

can comodo support or anybody in the forum pls tell me what is happening as I got no reply to the post i made here  Thinking
« Last Edit: November 09, 2009, 12:34:01 PM by w2phoenix » Logged
w2phoenix
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« Reply #1 on: November 10, 2009, 01:07:25 AM »

the comodo firewall is still reporting that updateis available but in the website it is the same version.. can comodo support pls clarify..
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OmeletGuy
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« Reply #2 on: November 10, 2009, 01:39:38 AM »

This happens if your installation is missing a file, if you click to update, it will download the file.

Have you tried running the diagnostics:
Goto:
Miscellaneous > Diagnostics

What does it report?

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w2phoenix
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« Reply #3 on: November 10, 2009, 01:47:53 AM »

the diagnostic tool did not find any fault in the installation.This is the msg - " The diagnostics utility did not find any problems with your installation"

so everything seems OK and yet CIS is displaying the update msg..why??
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OmeletGuy
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« Reply #4 on: November 10, 2009, 06:02:47 PM »

Can you try a clean install of CIS?


Did you install CIS on a Admin account? If not pls do so.
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w2phoenix
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« Reply #5 on: November 11, 2009, 08:31:16 AM »

it was in an admin account.. but i reinstalled with the copy i had earlier. now it has stopped displaying that update msg..thanks for the help
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w2phoenix
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« Reply #6 on: November 17, 2009, 01:28:18 PM »

The problem is cropping up again now in windows 7. I installaed  CIS in the win 7 but again the pop msg that comodo update is available is being displayed. but when Ii visit the comodo site..it displays the latest update that was released on September 18, 2009. what is the problem?

i did the diagnostic test and Comodo did not find any problems in the installation.
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OmeletGuy
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« Reply #7 on: November 17, 2009, 04:24:55 PM »

The problem is cropping up again now in windows 7. I installaed  CIS in the win 7 but again the pop msg that comodo update is available is being displayed. but when Ii visit the comodo site..it displays the latest update that was released on September 18, 2009. what is the problem?

i did the diagnostic test and Comodo did not find any problems in the installation.

There is a new update today.

http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/comodo_internet_security_313119746572_released-t47641.0.html
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Tags: bug  update  cis 
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