CIS : Check for updates bug??!! Help pls

[Guest]

[w2phoenix]

I am using the CIS Version 3.12.111745.560 and CIS is displaying a message that update is available.. but when I visit the site all i see the same old version i.e,  Version 3.12.111745.560 : 18th September, 2009

if i press update..the update begins.. what is the version that is getting updated?? is it the same one?

can comodo support or anybody in the forum pls tell me what is happening as I got no reply to the post i made here 

[w2phoenix]

the comodo firewall is still reporting that updateis available but in the website it is the same version.. can comodo support pls clarify..

[OmeletParty]

This happens if your installation is missing a file, if you click to update, it will download the file.

Have you tried running the diagnostics:
Goto:
Miscellaneous > Diagnostics

What does it report?

[w2phoenix]

the diagnostic tool did not find any fault in the installation.This is the msg - " The diagnostics utility did not find any problems with your installation"

so everything seems OK and yet CIS is displaying the update msg..why??

[OmeletParty]

Can you try a clean install of CIS?


Did you install CIS on a Admin account? If not pls do so.

[w2phoenix]

it was in an admin account.. but i reinstalled with the copy i had earlier. now it has stopped displaying that update msg..thanks for the help

[w2phoenix]

The problem is cropping up again now in windows 7. I installaed  CIS in the win 7 but again the pop msg that comodo update is available is being displayed. but when Ii visit the comodo site..it displays the latest update that was released on September 18, 2009. what is the problem?

i did the diagnostic test and Comodo did not find any problems in the installation.

[OmeletParty]

The problem is cropping up again now in windows 7. I installaed  CIS in the win 7 but again the pop msg that comodo update is available is being displayed. but when Ii visit the comodo site..it displays the latest update that was released on September 18, 2009. what is the problem?

i did the diagnostic test and Comodo did not find any problems in the installation.

There is a new update today.

http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/comodo_internet_security_313119746572_released-t47641.0.html

[w2phoenix]

Presently  I have installed Comodo firewall Version 3.13.121240.574

But from yesterday comodo update is again reporting that an update is available but in the release note in the comodo site it is the same version - Version 3.13.121240.574 : 25th November, 2009

why is this happening again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again??

reinstalling doesd not help at all as this problem repeats after a few days..

[Ronny]

Hi w2phoenix,

You are running Windows7 right?, maybe where dealing with "VirtualStore" issues here can you check the following folder to see if there is something in there?

c:\user\<your.user.id>\appdata\local\virtualstore\program files\comodo\

and if there is a folder there what's in it?

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