"Not functioning properly"

[Guest]

[nickson]

Hello! I'm using COMODO Internet Security for a long time.. well probably since it was released. Yesterday, I saw a new icon of comodo in tray which never appeared before (pic attached). System status says that Defence+ is not functioning properly. I must notice it is turned off, and it always was this way, because I don't use it for a long time, but never had such a problem. A ran the diagnostics but it tells me in the end that everything's OK though. What may cause this? Thanx.

[patrice58]

It would be a great help if you can give us a few details so that we can help you. What OS are you using for starters?

[nickson]

Windows XP Professional SP2
Also I have to mention that this issue happens not after each time Windows starts. If I reboot PC, it gets alright. But next time the same story repeats.

[-[NHATZ_JADE]-]

Hi",)

Windows XP Professional SP2
Also I have to mention that this issue happens not after each time Windows starts. If I reboot PC, it gets alright. But next time the same story repeats.

Try this simple Steps:

-Uninstall CIS
-Perform DISK CLEANUP (then restart)
-CHECKDISK your HARD DRIVE
-Restart again after Checkdisk is done

and Install Fresh copy of CIS



 
          
                  

[Windows FIREWALL is TURNED-OFF anyway?]

[cuttermilw]

I am seeing this exact same problem!  Using Win XP Professional SP 3.

I will try the above steps and report back.

[cuttermilw]

I tried the above steps and it was fine for a while, then occured again this AM.

I uninstalled and reinstalled the latest version (3.13.121240.574).  Working OK for now, but this is not the first time or version this has happened with.

[-[NHATZ_JADE]-]

Hi",)

Have you tried disabling your WINDOWS FIREWALL?

 
       
               

[cuttermilw]

It happened again this AM. 

I confirmed Windows Firewall is NOT on.  Comodo says everything is working, but the icon in the system tray has the No symbol.

Any other suggestions?

[EricJH]

Try updating to the latest version. Run the updater under Miscellaneous --> Check for updates.

[Alan Borer]

Perhaps you need SP3.

Quit a few problems disappeared when my XP Home edition was upgraded from SP2 to SP3.

XP is fairly notorious for problems with the notification tray.

Even with SP3 I still had to reduce the start-up services.
Icons may fail to appear if they arrive a bit late on start-up.

In the good old days of Comodo 2.4 the icon had a colour which reminded you whether the firewall was active or disabled - that was the idea.
In practice Comodo might deliver it too late and it would not appear.
Alternatively it might launch it before it had finished initialising etc. and for a few seconds the icon might indicate "disabled" before it achieved "active" - and sometimes XP was too quick and closed the window for notification tray updates before Comodo achieved "active" so the rest of the day Comodo appeared disabled - until I right clicked the icon and refreshed its status.

Alan

[cuttermilw]

I am trying the latest version.  We'll see what happens.

P.S. I am on XP SP 3.

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