COMODO Internet Security 3.10.102363.531 Bug Reports

[Guest]

[beb]

CIS 3.10 .529 and then .530

1. Operating System: Windows XP Pro SP3 32bit

2. Other Security and Utility Software Installed: none

3. Step by step description to reproduce the issue:
The same problem as NeilG and cerebrus have indicated above, (and here in Russian CIS forum) with 16-bit and DOS applications

4. How you tried to resolve the problem: A lot of SIC components settings, disabling components...
The only solution is found - complete uninstallation of CIS  

5,6,7,8. -//-

[Kukac]

0. Asus X50R laptop

1. Vista Home Premium 32-bit SP2, user account has admin rights, UAC is disabled

2. no other security sw

3. Comodo Firewall is usually in Custom Policy mode, D+ in Safe Mode, Antivirus is not installed.

4. Problem description: I use conman.exe (console manager) console program to launch and manage multiple instances of FAR file manager (ancient console program). With previous CIS version (3.9) I had no problems, with 3.10 conman.exe window fails to close after quitting the last FAR window (have to force closing it by clicking on the x icon on the window), it fails to launch new instances of FAR (within the same conman window) and generally conman key shortcuts and commands don't work. In short, conman.exe does not work anymore.

Reproducing the problem: "conman.exe far.exe" starts up FAR within conman in a window, F10 in FAR exits FAR and it also should close the window, but it doesn't. Instead, FAR closes and leaves a fully black window behind (the window frame and title bar are still normal, it's like a normal console window without any text). Clicking on the x button closes the window. Apart from F10 (exit FAR), conman keyboard shortcuts (spawn another FAR instance, etc) don't work.

5. Disabling Defense+ doesn't help, permanently disabling D+ or uninstalling CIS solves the problem. Clearing all D+ rules also didn't help.

6. no crashes

7. screenshots wouldn't help

8. I deleted all rules relating to conman.exe or far.exe and expected D+ to ask me questions pertaining to keyboard hooks, direct disk access, etc but that didn't happen.

[3xist]

Hey Everyone.

Just a reminder... Some posts are being split to the COMODO Internet Security 3.10 Bug Report Discussion Thread. Because they are Either Non Bug Reports, NON-Responses to Developers, Responses to Users, And Other Discussion.

We need to keep this thread just for bug reports, and the other thread for discussion. People are already posting in that thread in reply to your bug reports, So keep an eye on them. It's a little difficult but we need to work with this system together, Since CIS 4.0 is not out till end of year or next year. Read first post of this Thread, Responses to developers are are off course OK!

This makes it a WHOLE lot easier for developers to read bug reports and making sure they don't come up in CIS 4.0 so this is the most effective way.

So after this post... Thanks guys.

Cheers,
Josh

[kyosuke]

1. Windows XP SP3 x32
2. Comodo Memory Firewall, Avira Antivir Personal
3. Boot up PC, allow all startup program to run, run Granado Espada, Xtrap will restart the pc due to interference of some sort.
4. I disabled Defense+ permanently and it starts to run normally again. All start up programs are also running.
6. Unable to make screenshot of the Xtrap error message due to Xtrap immediately restarting the PC. Only remember it's relating to something about a kernel and program...
8. Problem only started when I updated Comodo Firewall to the latest update available. (4th July 2009)

Comodo Firewall is really good for me ever since I started using. I hope I will be using the D+ disabling only as a temporary fix.

[TAFKAP]

This version of CIS prevents SpeedFan (v. 4.37) from launching properly. Perfmon reports 95+% of processor time is spent on Speedfan, which doesn't get to the normal launch panel.

1. Your Operating System (32 or 64 bit) and Service Pack revision (Instructions for XP and Vista)

Win 7 X64 v. 7232

2. Other Security and Utility Software Installed

none

3. Step by step description to reproduce the issue

Install Speedfan on a clean PC. Observe normal start. Close Speed fan. Install CIS. open Speedfan. Observe failed start.

4. How you tried to resolve the problem

Reinstalled both apps. Set speedfan as a trusted app.

[aps2011]

Overview - Browser (both IE & Firefox) remained active in memory after terminating application and hogged the processors.  The process can be killed in Task Manager.  It looks like a conflict with Safe Surf.

CIS 3.10.102194.530

Operating Systems
(a)  XP Home 32 bit SP3
(b)  Vista Home Premium 32 bit SP1

other security software - Comodo SafeSurf

To reproduce fault, start browser (Internet Explorer or Firefox) and then close browser.  Look at Task Manager and order processes by CPU usage.  Browser .exe remains active using nearly all processor resources.  On a dual processor machine it hogs just one processor.  It can be stopped in Task Manager

Reinstalled CIS without Safesurf on Vista machine -> cured problem
Removed Safesurf from XP machine, rebooted -> cured problem.

[cassianoqs]

I did a clean install but I can't update the AV.






 

[Awex]

1. WinXP SP2

2. Avast 4.8 antivirus

3. Problem with DAEMON 4.00HE run after update. Reinstall or upgrade DAEMON is impossible (always displayed error message during installation).

4. Just one solution is the downgrade the CIS to 3.9.95478.509 version.

[OmeletGuy]

1. Windows XP Professional SP3 32-bit
2. Malwarebytes Anti-malware 1.38 free (on demand)
3. AV shows no when updating even if CIS has Displayed Ballon Messages.
4. Its random some times it does some times it does not.
5. N/A
8. This problem happens with some AV update, FP fixes seem to show a popup, When a update has a new malware additions no popup hapens. This sometimes does not happen.

Thx.

[egemen]

CIS 3.10 .529 and then .530

1. Operating System: Windows XP Pro SP3 32bit

2. Other Security and Utility Software Installed: none

3. Step by step description to reproduce the issue:
The same problem as NeilG and cerebrus have indicated above, (and here in Russian CIS forum) with 16-bit and DOS applications

4. How you tried to resolve the problem: A lot of SIC components settings, disabling components...
The only solution is found - complete uninstallation of CIS  

5,6,7,8. -//-

It seems we have a bug with 16 bit applicaitons. We will fix this issue this week. Until we fix it, a temporary fix would be renaming guard32.dll in c:\windows\system32\guard32.dll to something else and restarting your computer. When we update CIS, you can restore it back.

Sorry for the inconvenience.
Egemen

[egemen]

1. Windows XP Professional SP3 32-bit
2. Malwarebytes Anti-malware 1.38 free (on demand)
3. AV shows no when updating even if CIS has Displayed Ballon Messages.
4. Its random some times it does some times it does not.
5. N/A
8. This problem happens with some AV update, FP fixes seem to show a popup, When a update has a new malware additions no popup hapens. This sometimes does not happen.

Thx.

Those baloon popups caused more troubles than they fixed so we disbaled them by defaul;t. To enable,  you need to goto Miscellanous->Settings->General and choose Show baloon messages

[OmeletGuy]

Those baloon popups caused more troubles than they fixed so we disbaled them by defaul;t. To enable,  you need to goto Miscellanous->Settings->General and choose Show baloon messages

Its checked egemen both are, some times i do get them, some times i dont.

That problem I PM'ed you about is gone so its not that.

[ewisniew]

Updated today and encountered slowdown after wards. Traced problem to be sames as APS2011 in reply #35, IE8 stays in task list with high cpu usage after closing.

WINXP home w/ SP3
AVG Antivrus, Creative Xfi sound drivers, Nvidea video drivers, Kodak and Canon printer monitors.

Close IE8 and tasks still running in background.  Kill IE8 task tree. Tick safe surf off. Open new IE8 session and close.  No IE8 tasks running.  Re-enable safesurf.  Open IE8 and close.  Task for IE8 running at 50% of cpu cycles.  Down graded to IE7 and same scenario. 

Thanks

[ChristopherM]

1. Your Operating System (32 or 64 bit) and Service Pack revision - Vista Business 32bit SP1
2. Other Security and Utility Software Installed - none
3. Step by step description to reproduce the issue - 3rd July MS SQL server 2005 running OK.  Left laptop running overnight and closed it in the morning to take to work.  When I restarted, SQL service would not start.  When I tried in services it produced error 104 (unknown).
4. How you tried to resolve the problem - checked all Defense+, firewall etc logs - nothing.  Noticed on install/uninstall programs that Comodo waas shown as a new installation dated 4th July although it has been running on this laptop for the last 6 months.  Tried closing it down. SQL still would not start.  Uninstalled Comodo and SQL started ok.  Re-installed latest Comodo download while SQL was running with no probem.  Then rebooted laptop.  SQL would not start again.  Uninstalled Comodo again.  Now SQL starts.
5. Upload Memory Dumps on crash if you encounter any - none
6. Attach screenshots[/url] to your posts to clarify the issue further - none
7. Please put any alse_positive_reporting_is_this_a_malware_that_cis_has_detected-b154.0/]False Positive Reporting here - no related but Ghostscript executables and Sysinternals utilities
8. Any other information you can think of - none

[Reptil]

Windows XP 32 bit service pack 3
malware bytes,spywareblaster and SAS. on demands,CCleaner
When i try to run Counter-strike 1.6 game CIS poped that i discovered a bug and need to shut down.

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