Hi N.T.T.W. (!
),
I had the online scanners disabled before updating, and had to launch the updater after a fresh reboot to have it work (but that was not important since I knew it was a possibility and the update went smoothly).
For the confs :
- computer 1 : vista business with forefront (
company's computer)
- computer 2 : vista pro with avast free and windows defender
- computer 3 : vista pro with avast free and spyware terminator
All were configured with train with safe mode / clean pc, and to not allow unknown execution before fw running, and were running perfectly before the update.
I tried the update only on computer 1. At that time, I had read that you changed the policy for rundll32.exe, but didn't read the sentence warning users of the 100s of "allow and remember" that I would have to do after the first reboot...
Many of theses alerts were duplicated, but I suppose it was because of different parent processes using rundll32 to run the same dll. But I was in learn mode and all theses dll had been previously acknowledged by comodo fw.
I then tried on the 3 computers the uninstall then reinstall method. Working in software dev - even if it seems not enough to use your products according to some members here -, I wanted to test on all 3 to be sure that it was not a config pb on a particular computer. Moreover, being previously a great fan of your fw, I WANTED TO USE IT AND TRY TO FIGURE WHAT THE PB WAS.
On all 3 configs I got a black screen after the login, always because explorer was not launched ! By the way, I didn't had the "rundll32 confirmation popups in this case - but I wonder why you allowed the program update if it lead to such a painful issue... The firewall works OK without the defense+ block till lauch, but that does not seem a proper config to me.
This explains - if not totally excuse, I can conceed that
- my previous rant : I really did try, got many pbs, and I do not want to use a fw that do not block everything till its launch (even the old sygate firewall did have this option) since it appears to me as a major hole (especially since I use free AV on my personnal computers, or M$ worst one on my work one).
Now I lost confidence in your test procedure, and will have to replace your product on every computer of friends, family, ... I made them install, since they have not my technical background (? tbd ?) and I do not want to loose my time in correcting pbs on their computers...
PS : during the redaction of this post, a friend of mine whom I recommended your firewall did call me : he got EXACTLY the same black screen / explorer not launched as I got on my 3 computers after having set the "block until launch" option...
PS2 : I did not spell-check this post
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