Ableton Live for Max problems.

[Guest]

[deuse]

Hi

I have been using Comodo for a few months now and I find it great   

But(yes there is always a but) I have installed Ableton live and installled Cycling '74 Max 5.1
and I get an error -7 when I try to use Max.

I emailed Cycling '74 and they told me it was Comodo stopping it running.
So I uninstalled comodo and it worked with no problems
then I reinstalled comodo and I get the same error again.

Please How can I get Comodo to let Cycling '74 max run ok?

Thanks for your time.

[deuse]

Anyone here from Comodo that can help me ?

I hope this is the right section for this post asking for help?

[commanding the celsius]

Its not the right section.. But I think its D+ that is messing with you.. Fire up CIS and click Defence+ > Advanced > Computer security policy..

Here try to find "Cycling '74 Max 5.1" application (whatever the exe may be called).. When you find it click on it and "Edit". chose, "Use a Predefined security policy > Trusted application". Then hit Apply. And Apply again.. next try starting Cycling '74 Max 5.1.. see if you have any success..

[deuse]

Thanks for your help commanding the celsius   

But I already tried that and most other options in Comodo   

[commanding the celsius]

Hmm check and see if you have any files at Defence+>My Blocked Files..
or at: Defence+>My pending files..

Is this an application that "demands" internet to work?? If so make sure its not blocked at Firewall > Advanced > Network Security Policy..

One last thing you may try is temporary disable D+ and see if it will start but I repete: temporary.. Don't forget to put D+ back on.. If you are able to start the application when D+ is disabled then its very likely there is some sort of misconfiguration there...

[deuse]

OK I will try that now.

Thanks for the help.

EDIT  i have tried that and still no good..it does not want to go to the net at all.
By the way I am using windows 7 64..I can see it in Computer Security Policy
and have given it trusted application.

Now here the funny thing, if i exit comodo and try to run Max I get the same error?
it's dong my head in. As I say if i un-install comodo it runs sweet.

[commanding the celsius]

Oh.. I think I misunderstood you.. the problem is that the program won't connect to the internet? I thought you was experiencing some sort of crash when starting the software.. 

[deuse]

No you are right the software crash with a -7 error..
My mistake I meant the program dos not need the net at all.


Thank you very much for your help.

[commanding the celsius]

Iam sorry but I don't think I can assist you more with this issue.

Good luck!

[Slemmen]

Try right clicking the CIS icon on at your lower right corner, choose defence + security level then set it into training mode.

[deuse]

Try right clicking the CIS icon on at your lower right corner, choose defence + security level then set it into training mode.

That does not work either    but thanks for trying   
even if i exit Comodo i still get a software error in Max
Max only works if i un-install comodo..

Thanks for your help as well commanding the celsius

[deuse]

Just a bump just in case someone at Comodo take a look.

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