Huh? Snagit 8.2.3 is detected as [Heur.Suspicious]

[Guest]

[forumuser]

Help. I need clarification from Comodo that this is indeed a false positive.

[hailong.wang]

Help. I need clarification from Comodo that this is indeed a false positive.

Hi  forumuser,

If you can find the FP file,you can submit through this link:http://internetsecurity.comodo.com/submit.php.Then we can go to have a look at it.

Thanks and Regards,
hailong.wang

[forumuser]

I am only posting in this forum as a last resort.

I tried to upload it to the link you gave but the server complained that the file is too big(13.9MB).

I tried to email the file  but the Comodo email server also complained that the file is too big and returned my email with a delivery failure.

As a final resort, I am going to upload the file to MediaFire. Can you please download the file from here:  http://www.mediafire.com/file/dzrdzdkydkm/snagit823.exe

This file is the official version as downloaded from Snagit website a few years ago, but they no longer have this version on their website.

So, can Codomo confirm that this is indeed a false positive?

[haja]

Hi forumuser,

I am only posting in this forum as a last resort.

I tried to upload it to the link you gave but the server complained that the file is too big(13.9MB).

I tried to email the file  but the Comodo email server also complained that the file is too big and returned my email with a delivery failure.

As a final resort, I am going to upload the file to MediaFire. Can you please download the file from here:  http://www.mediafire.com/file/dzrdzdkydkm/snagit823.exe

This file is the official version as downloaded from Snagit website a few years ago, but they no longer have this version on their website.

So, can Codomo confirm that this is indeed a false positive?

Thanks for the reporting.We will check that and get back to you shortly.

Regards,
Haja

[haja]

Hi forumuser,

 Reported FP has been fixed in DB 3306 of CIS 3.13.121240.574. Please update and confirm it.

Regards,
Haja

[forumuser]

Thank you Haja for your help.. Case closed. Have a Merry Christmas in advance.

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