[solved]CESM cannot see CAS

Comodo Endpoint Security Manager Endpoint Security Manager 3.0
1

i installed CESM
I downloaded the packages
i deployed CAS on CESM server
it still shows grey in CESM as the CAS was not installed.

agent is up and running.

CESM server: Windows 2012, 4 core CPU, 4 Gb Ram, 40 Gb free space

SOLVED - reboot required, not quite ok to reboot the server for this to be seen as client… maybe you might start working on this one

2

Hi,

Was the ESM server restarted, after the CAS deployment? In case it wasn’t, please restart it and check if it still shows as not installed in ESM console-> computers area.

  • ESM agent deployment doesn’t requires a restart
    -CES/CAS deployment requires a restart. It can be postponed , but it’s recommended to restart the machines in order for CES/CAS to function properly.
3

i later edited. it needed reboot indeed.
this is quite inconvenoient qhen you do it on a server.

4

Hi adrianrus,

Antivirus products need to reboot their host machines so that they can ‘wrap’ the Windows kernel in order to protect it. Unlike Linux/Mac, the only way to do this on a Windows machine is to take Windows offline - i.e. reboot.

Kind regards,
Michel.