pc reboots during anti virus scan

[Guest]

[thmn]

been having this issue since started using CIS - about 60% of time the pc will reboot during anti virus scan.
if a newer version of CIS came out, then that would fix the issue for awhile.  now it's doing it again.  there is a text file that repeats several times in an intuit program that was causing it last week, so i moved the program to an external hard drive.  now it is doing it at another file in C:Docs and Settings\owner\application  data.  ran a program that shows mini dump data recorded at a pc crash and it is showing a driver MPRIFL.SYS is causing the crash - product of FSPro Labs.
my CIS ver is 3.12.111745.560 running XP Home SP3.  other security programs:
PC Tools ThreatFire
Ad Aware
SpyBot Search and Destroy
Super AntiSpyware

[Alan Borer]

Google indicates your file is used to protect your PC from unauthorised use.

Perhaps your protection system considers any sort of scan by any sort of A.V. to be a potentially hostile action,
and it defends itself with a BSOD.

Either exclude their folder/files from scanning, or get help from their user forum.

Alan

[OmeletGuy]

As far as i can find MPRIFL.SYS belongs to Folder LockBox, do you have it installed?

If so try uninstalling it.

[thmn]

thank you for the help.  i will try your suggestion later this week.

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