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Author Topic: The Defense+ is not functioning properly  (Read 9897 times)
405346913
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The Defense+ is not functioning properly
« on: August 25, 2008, 05:52:43 AM »

System is XP SP2

 V3 The Defense+ is not functioning properly
Re-installation still useless
Ask how to do
 


    --I am a Chinese
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Vettetech
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Re: The Defense+ is not functioning properly
« Reply #1 on: August 25, 2008, 06:17:18 AM »

You need to do a complete uninstall before reinstalling. I use Revo Uninstaller in advanced mode. When Comodo says reboot, dont and click next on Revo. Delete the left over program files and registry entries it finds then reboot. Use CCleaner registry cleaner once you are rebooted. Download and install the latest Comodo.
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405346913
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Re: The Defense+ is not functioning properly
« Reply #2 on: August 25, 2008, 07:42:29 AM »

You need to do a complete uninstall before reinstalling. I use Revo Uninstaller in advanced mode. When Comodo says reboot, dont and click next on Revo. Delete the left over program files and registry entries it finds then reboot. Use CCleaner registry cleaner once you are rebooted. Download and install the latest Comodo.

Thank you, I try to

« Last Edit: August 25, 2008, 09:09:27 AM by 405346913 » Logged
405346913
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Re: The Defense+ is not functioning properly
« Reply #3 on: August 25, 2008, 09:10:18 AM »

You need to do a complete uninstall before reinstalling. I use Revo Uninstaller in advanced mode. When Comodo says reboot, dont and click next on Revo. Delete the left over program files and registry entries it finds then reboot. Use CCleaner registry cleaner once you are rebooted. Download and install the latest Comodo.

This method of no use....
 
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Vettetech
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Re: The Defense+ is not functioning properly
« Reply #4 on: August 25, 2008, 09:34:26 AM »

You need to be sure all traces of Comodo are gone before reinstalling. Did you use Revo in Advanced mode? Did you delete all the left over files it found? What other security are you using?
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Ronny
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Re: The Defense+ is not functioning properly
« Reply #5 on: August 25, 2008, 10:10:01 AM »

405...

Can you check the following:
Download Autoruns from Sysinternals
Run it and check the following entries:

Logon
 - Comodo Firewall Pro

Services
 - cmdagent C:\program files\comodo\firewall\cmdagent.exe

Drivers
 - cmdguard c:\windows\system32\cmdguard.sys
 - cmdhlp c:\windows\system32\cmdhlp.sys
 - inspect c:\windows'\system32\inspect.sys

AppInit
 - c:\windows\system32\guard32.dll

They all need to be inplace, see if this gives us a clue.

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405346913
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Re: The Defense+ is not functioning properly
« Reply #6 on: August 25, 2008, 10:46:23 AM »

I delete the file after cleaning up the remnants of the registry
revo abroad is very popular uninstall tool? «our country have not heard of this software, I used to domestic tools for unloading
Sorry, I may be the grammar is not very fluent
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405346913
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Re: The Defense+ is not functioning properly
« Reply #7 on: August 25, 2008, 11:07:58 AM »

I have not installed other security software
« Last Edit: August 25, 2008, 11:33:42 AM by 405346913 » Logged
Matty_R
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Re: The Defense+ is not functioning properly
« Reply #8 on: August 25, 2008, 11:56:09 AM »

Couple of other you can try/check.

1.Look under Miscellaneous/Manage my Configurations/Select----->"Comodo Optimum Security" should be greyed out with a tick next to it.
2.Miscellaneous/Diagnostics---->Should check for any conflicting software.
3.When you have installed do you see anything in Defence+/View Defence+ Events?

 Cheers Matty
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405346913
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Re: The Defense+ is not functioning properly
« Reply #9 on: August 25, 2008, 12:46:39 PM »

405...

Can you check the following:
Download Autoruns from Sysinternals
Run it and check the following entries:

Logon
 - Comodo Firewall Pro

Services
 - cmdagent C:\program files\comodo\firewall\cmdagent.exe

Drivers
 - cmdguard c:\windows\system32\cmdguard.sys
 - cmdhlp c:\windows\system32\cmdhlp.sys
 - inspect c:\windows'\system32\inspect.sys

AppInit
 - c:\windows\system32\guard32.dll

They all need to be inplace, see if this gives us a clue.



These documents are the smooth operation
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405346913
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Re: The Defense+ is not functioning properly
« Reply #10 on: August 25, 2008, 01:20:08 PM »

Couple of other you can try/check.

1.Look under Miscellaneous/Manage my Configurations/Select----->"Comodo Optimum Security" should be greyed out with a tick next to it.
2.Miscellaneous/Diagnostics---->Should check for any conflicting software.
3.When you have installed do you see anything in Defence+/View Defence+ Events?

 Cheers Matty


1. yse
2.the diagnostics utility did not find any problems with your installation
3.Software no conflict
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405346913
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Re: The Defense+ is not functioning properly
« Reply #11 on: August 25, 2008, 11:29:43 PM »

No other way?
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Ronny
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Re: The Defense+ is not functioning properly
« Reply #12 on: August 26, 2008, 04:00:02 AM »

These documents are the smooth operation

I don't understand this quote, Are these files and drivers all in place 405 ? or is it to difficult ?
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405346913
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Re: The Defense+ is not functioning properly
« Reply #13 on: August 26, 2008, 04:51:13 AM »

I don't understand this quote, Are these files and drivers all in place 405 ? or is it to difficult ?



Logon
 - Comodo Firewall Pro

Services
 - cmdagent C:\program files\comodo\firewall\cmdagent.exe

Drivers
 - cmdguard c:\windows\system32\cmdguard.sys
 - cmdhlp c:\windows\system32\cmdhlp.sys
 - inspect c:\windows'\system32\inspect.sys

AppInit
 - c:\windows\system32\guard32.dll

yse   There are those

Sorry, I may be the grammar is not very fluent
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Ronny
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Re: The Defense+ is not functioning properly
« Reply #14 on: August 26, 2008, 04:59:29 AM »

Can you set the Firewall and Defence+ Security level to Disabled and reboot see if that makes a difference ?
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