Author Topic: CA Internet Security Suite Problem Help Needed!  (Read 10461 times)

CGPMaster

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CA Internet Security Suite Problem Help Needed!
« on: March 30, 2008, 09:04:16 PM »
I need help removing CA Internet Security Suite

Here Is the Info:
CA Will Not Show Up In The Add/Remove Program's List
CA Will Not Remove It's Self Once I execute "C:\Program Files\CA\CA Internet Security Suite\caunst.exe"
Shows This Error Once I Try To Remove It
I Currently Have All The "Features Turned Off" (On-demand Scanner things like that)
I've Upload My Hijack Log & DSS Log.
I Went To Their Website But No Support Whats So Ever,

Link To Hijack Log
http://www.gt4jk.com/hijackthis.log
Link To DSS Log
http://www.gt4jk.com/dss.txt

soyabeaner

  • Guest
Re: CA Internet Security Suite Problem Help Needed!
« Reply #1 on: March 30, 2008, 09:59:52 PM »
Is it the same in safe mode?

CGPMaster

  • Guest
Re: CA Internet Security Suite Problem Help Needed!
« Reply #2 on: March 30, 2008, 10:04:25 PM »

soyabeaner

  • Guest
Re: CA Internet Security Suite Problem Help Needed!
« Reply #3 on: March 30, 2008, 10:06:45 PM »
I know what Vettetech's recommendation would be: use Revo Uninstaller in hunter mode

I googled error E9037 and only found result that wasn't helpful

CGPMaster

  • Guest
Re: CA Internet Security Suite Problem Help Needed!
« Reply #4 on: March 30, 2008, 10:28:09 PM »
It Says No Installation Package Found

Offline Matty_R

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Re: CA Internet Security Suite Problem Help Needed!
« Reply #5 on: March 31, 2008, 01:31:55 PM »
Hi CGP,

Here`s a list of all the .exe associated with CA suite

caPFsem.exe
PPCtL.exe
UmxFwHIP.exe
UmxCfg.exe
cavrid.exe
QOfloader.exe
capfasem.xex
vetmsg.exe
ccprovsp.exe
isafe.exe
cctray.exe
UmxAgent.exe
UmxPol.exe

Don`t know if this will help

Regards

Matty
A couple of computers :P

soyabeaner

  • Guest
Re: CA Internet Security Suite Problem Help Needed!
« Reply #6 on: March 31, 2008, 03:34:32 PM »
What would really help is someone using Total Uninstall or Zsoft Uninstaller to capture the before and after images of CAIS and upload the log for you.  Too bad because I don't have a test PC to do it that :-X

 

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