Can't collect certificate

[Guest]

[alextigerw]

I'm using IE8 and running vista home premium, I used the secure e-mail program to sign up for the certificate then, yes, I received the e-mail then clicked the big red button, I click 'here' like is says to reload the page to accept but the message never appears!? What on earth can I do? Is there another browser I can use or what does anyone else think I can do!?

[SSL Guru]

Hi,

Check the 'Troubleshooter' to see if it helps:

https://support.comodo.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=4&parentid=0

Garry

[alextigerw]

Tried that link but that has not solved my problem unfortunately. 

[SSL Guru]

Hi,

Please submit a ticket to support:

http://support.comodo.com/

Garry

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