Sandbox FAQ - CIS 5

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SANDBOX FAQ - CIS 5.0

Automatic sandbox

• App. crashes or is not working correctly - what to do?
• File specification inc. using wildcards. (Technical FAQ) .
• Folders protected by the sandbox - can I add to this list?.
• Removing files from the sandbox - how do I do this?
• Repeated 'unlimited access' or 'application isolation' alerts for same file - how to stop?
• Restricting (further) where sandboxed browsers can deposit files - how to do this?
• Security Level Slider controls (D+ and Sandbox) - how do these affect the sandbox?
• Submitting files - what happens when I do this?
• Trusted files and trusted applications - are these different?
• Trusting vendors - I don't want to!
• Trusted file list is filling with entries - why?.
• Trusted files - how can I back these up and restore them on re-installation?.
• Turning off the auto sandbox - can I do this without turning off the manual sandbox?
• Unrecognised files - how can I check these?
• Unrecognised or submitted files - CIS shows the wrong number.
• Windows or other trusted files are getting sandboxed - what's up?

Manual sandbox

• Installing from a virtualised browser/program - what wrong with this?
• Security Level Slider controls (D+ and Sandbox) - how do these affect the sandbox?
• Sound from videos is not working in IE9 - what's up?
• Virtualising programs - how do I do this and what are the benefits?
• Virtualising browsers - how do I do this and what are the benefits?
• Virtualised files - where are they?

Please help us improve this introduction by posting suggestions to the 'Help materials - Feedback topic' here.

This FAQ has been prepared by a volunteer moderator – with input from many other moderators (Thanks everyone, especially: Ronny, Omletguy, Dennis2, Arkangyal, Egemen). It has been produced on a best endeavours basis - it will be added to and corrected as we find out more. Please note that I am not a member of staff and therefore cannot speak on behalf of Comodo.

Updated: 21 December 2012, to reflect changes up to CIS version 5.9.xxx[/list][/list]

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