Ronny
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« Reply #30 on: May 15, 2009, 10:10:12 AM » |
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Good news... they have found a bug regarding this... Thank you very much for the memory dump!
We have identified the problewm and actually this problem is also the root cause for the PC lockups some users observed. We are in luck that in your PC we had a mmeory dump.
We will be issuing another emegency update just for this today.
Regards,
Egemen
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Anarion
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« Reply #31 on: May 15, 2009, 10:32:29 AM » |
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Can you please check the windows eventlog to see if there are crash reports for cmdagent.exe ?
Are there minidumps in c:\windows\minidump ?
I also know PhyxionNL and spica have the same sort of problem... all x64 users.
I'm not sure if you are replying for me but anyway, sadly it does not give BSOD and thus no memory dump. Picture freezes and system does not respond to any key - only mouse pointer moves. Good news... they have found a bug regarding this...
If that also means non-BSOD crash then I'm happy.  |
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Ronny
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« Reply #32 on: May 15, 2009, 10:36:01 AM » |
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I'm not sure if you are replying for me but anyway, sadly it does not give BSOD and thus no memory dump. Picture freezes and system does not respond to any key - only mouse pointer moves.If that also means non-BSOD crash then I'm happy. I think so if Egemen says lockups then those are not BSODs  |
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Anarion
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« Reply #33 on: May 15, 2009, 11:41:47 AM » |
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I think so if Egemen says lockups then those are not BSODs Hopefully it is true. This actually happens with CAV too, when it finds virus or false positive it might lock up the computer same way as D+. |
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Ronny
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« Reply #34 on: May 15, 2009, 01:21:06 PM » |
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Feel free to post that on the release notes post as a question to Egemen, he might respond ;-)
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a_user
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« Reply #35 on: May 18, 2009, 03:30:55 AM » |
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the problem i described in this thread produces no memory dums! there were also no config changes or anything mentioned here.
but i will recheck if the behaviour persists after the recently patches. at least i can check some of the symptoms.
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mechtild
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« Reply #36 on: May 27, 2009, 11:35:14 AM » |
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Hi,
I have a similar problem too.
I have windows 7 RC with comodo firewall, everathing worked perfectly.
Since the last update i have the problem that newly installed games load, i check the checkboxes, the screen tunrs black and .. thats all.
Harddisk is working, but because of ctrl+alt+del does not work you just can make a reset.
When i exit the comodo firewall from the taskbar the games start perfectly. (example plants versus zombies).
Defense+ is in clean pc mode
Any clue?
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Ronny
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« Reply #37 on: May 27, 2009, 01:50:49 PM » |
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Yes a classical problem, just put Defense+ in Training mode before you start the game.
Start it a few times and then put Defense+ back to Clean PC Mode that should fix the problem.
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a_user
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« Reply #38 on: May 28, 2009, 03:44:11 AM » |
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No it is NOT a previous problem, at least it never was for me before the mentioned update.
previously i could ALLWAYS swith to taskmanger etc. or at least (on xp) the numlock and the power-off button on my case worked.
now EVERYTHING has frozen! even the power-button does not work anymore within windows. this is a totally new behaviour and an abnormal one too!
what you meen is an invisable opened dialog asking for an defence+ confirmation. this prevents the programm to continue and under unlucky circumstances you cannot switch or to or see the dialog. what i mean is DIFFERENT!
it is a full system freeze even blocking numlock leds, backgroundprocesses like my g15 display and the soft-power off function of my case power button.
btw. installed yesterday demigod and got an system freeze druing blackscreen when loading demigod first time.
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Ronny
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« Reply #39 on: May 28, 2009, 06:01:23 AM » |
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Hello a_user,
Well my response was aimed at mechtild, but can you continually reproduce this issue ?
By for example uninstalling and reinstalling a game or so ?
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a_user
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« Reply #40 on: May 28, 2009, 06:27:18 AM » |
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oh sorry. and yes i can as i allready told this a developer and another forum hero.
a developer gave me a version of a dll to test but it didn't made any difference. this was before the last update. i can reproduce this reliable and on different machines but they both are vista 64.
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Ronny
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« Reply #41 on: May 28, 2009, 07:59:47 AM » |
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oh sorry. and yes i can as i allready told this a developer and another forum hero.
a developer gave me a version of a dll to test but it didn't made any difference. this was before the last update. i can reproduce this reliable and on different machines but they both are vista 64.
I assume you where in contact with Egemen ? |
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a_user
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« Reply #42 on: May 28, 2009, 08:25:49 AM » |
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no, the developer was Jie Dong.
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mechtild
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« Reply #43 on: May 28, 2009, 11:06:39 AM » |
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Hi,
i tried the training mode,
but still black screen.
It seems to not be the cure
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Ronny
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« Reply #44 on: May 28, 2009, 11:21:38 AM » |
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I'll see if i can draw some dev attention here.
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