TrustConnect BUG Reports

[Guest]

[OmeletGuy]

Hey Guys I have a Bug.

No matter what i do TC doesnt install well in Vista 64 bit.

If any more info is needed ask.

Btw maybe make this a sticky?

[Arkadi]

Hi OmeletGuy!
TrustConnect client was successfully tested the Vista 64.
Could you please give more information? We are interested in the full version of Windows and errors that arise during the installation

Thanks

[OmeletGuy]

the problem is that i cant find TC under Comodo in the start menu, and there are no links to TC on the Desktop.

I have tryed running the setup as admin, it makes no diffrence.

Windows Vista Home Premium 64bit SP2.
there are no errors durring intallation.. I will check Windows logs for errors soon.

[Arkadi]

Please check the directory c:\Program Files (x86)\Comodo\TrustConnect  and then try to run the file c:\Program Files (x86)\Comodo\TrustConnect\bin\TrustConnectGUI.exe

[OmeletGuy]

That exe is in that folder.

I clicked on it and it ran but only showed up in notification area!

It wont connect, because i cant even get to type in my account details.

LOG:

Tue Oct 06 13:49:41 2009 OpenVPN 2.1_rc4 Win32-MinGW [SSL] [LZO2] built on Apr 25 2007
Tue Oct 06 13:49:41 2009 ERROR: could not read Auth username from stdin
Tue Oct 06 13:49:41 2009 Exiting

Also i have noticed that the last window of the installer in XP is diffrent then the one in VISTA.

[Arkadi]

Could you prepare screenshots of all your actions, connection logs (context menu->View Log), system description, installed applications(especially firewall and antivirus) and send it to our support?
https://support.comodo.com/index.php?_m=tickets&_a=submit

[OmeletGuy]

I can try that. 

If you want we could have a remote assistance section.

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