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Author Topic: TrustConnect Timeout?  (Read 3536 times)
wraithdu
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« on: October 01, 2008, 10:38:32 AM »
Does TC have a connection timeout?  It seems I'm always being disconnected anywhere from 15-45 minutes after connecting.  I've tried from home and work.  Home is behind a DSL router, and work is behind an HTTP proxy.

The only difference with my setup is I'm using the real OpenVPN client, v2.1_rc12.  Are there problems with TC and the real OpenVPN client vs Comodo's modified version?  What version of OpenVPN is Comodo's client based on?
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vadim
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« Reply #1 on: October 02, 2008, 04:14:29 AM »
Quote from: wraithdu on October 01, 2008, 10:38:32 AM
Does TC have a connection timeout?  It seems I'm always being disconnected anywhere from 15-45 minutes after connecting.  I've tried from home and work.  Home is behind a DSL router, and work is behind an HTTP proxy.

  No, TrustConnect doesn't have any connection timeout.

  Probably you are using non-original Comodo TC client config. Check your configuration file for this option:
 inactive n [bytes]
 Causes OpenVPN to exit after n seconds of inactivity on the TUN/TAP device. The time length of inactivity is measured since the last incoming tunnel packet.
 
Quote from: wraithdu on October 01, 2008, 10:38:32 AM
The only difference with my setup is I'm using the real OpenVPN client, v2.1_rc12.  Are there problems with TC and the real OpenVPN client vs Comodo's modified version?  What version of OpenVPN is Comodo's client based on?

 Current TrustConnect client based on version v2.1_rc_4.

 
 
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wraithdu
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« Reply #2 on: October 02, 2008, 09:51:32 AM »
I re-check from time to time to make sure I'm using the current OpenVPN config.  I've only added the settings for my http proxy at work, and the new setting 'auth-nocache' which prevents the user / pass info from being cached in memory (available in the later rc's).

But since you mentioned the config, I'm going to try removing the 'auth-nocache' setting and see if it fixes the problem.
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wraithdu
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« Reply #3 on: October 02, 2008, 01:22:13 PM »
Well, I guess that was it.  I haven't been disconnected yet this afternoon.

That setting is something to keep in mind when TC gets the update to the later RC's.
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vadim
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« Reply #4 on: October 03, 2008, 02:36:33 AM »
Quote from: wraithdu on October 02, 2008, 01:22:13 PM
That setting is something to keep in mind when TC gets the update to the later RC's.

 Thank you for your advise. We take this into account.
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